"I wanted to move my storage unit to one…"

I wanted to move my storage unit to one closer to home. Asked for an online quote and within minutes received a call from Adel asking about my requirements and outlining the process and prices if I used Attic.
I visited the branch at Beckton that day and met with Adel who showed me the unit and offered a variety of storage sizes.
I completed the online sign up later that week and visited again to confirm payment etc.
Not so savvy with my phone but Adel helped me download the correct app, connect and then showed me how the app worked for access to my unit.
Extremely happy with my experience so far. Everyone has been polite and helpful and the moving of my items went well.
Special thanks to Adel for his calm and patient manner and for all his help.

"The manager let us down by not delivering on assurances made"

The manager let us down in the last minute by saying there would not be able to offer us the unit, although it was already reserved online, and check in made, and we had already visited beforehand.

Customer service is not prioritised at all.

"Wonderful Experience! "

Staff were friendly, informative and very helpful! Definitely would recommend!

"Super friendly and informative staff"

Super friendly and informative staff, helped explain and show us how everything worked and made it a very pleasant experience.

"Amazing Maria she is the best "

Maria she is the best
Amazing
Full
Of Happiness and kindness
She knows what’s she’s was doing very well

"👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻"

👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

"Stacey and Adina were very helpful and…"

Stacey and Adina were very helpful and an accent to the company

"Secure location, clean and sophisticated tech, very helpful and friendly staff!"

Superb customer service and nothing was too much.. from inital quote to signing of contracts everything was smooth. Showed us around, gave us coffee and even told us not to worry when we asked for anbrrom to sweep the little mess that we made.

The facilities are very secure and clean and modern technology is used to access areas.

Highly reccomend this place 100%

"Jayson and giedre help us a lot with…"

Jayson and giedre help us a lot with the parking, nice people and there service was great.

"Storage is good - Customer care is outstanding"

Storage is hardly a fun thing to organise and shifting boxes and belongings isn’t at all a joy but when you have a Marco (Harrow branch) to help you - it’s an absolute treat. His approach is customer first and he is incredibly knowledgeable. He exemplifies what all businesses should model their customer experience around and I can wholeheartedly recommend his help when booking your storage needs.