"Marco has the best service"

Marco has the best service

"I recently had a very frustrating…"

I recently had a very frustrating experience with Attic Self Storage in Sunbury. I’ve rented storage from them for a while, and I’ve encountered constant issues with how they handle my monthly payments. Despite having my card details stored in their system, they often fail to take the payment automatically, so I receive calls asking for my card details again and again.

The latest incident was particularly frustrating. While driving, I received another call from Attic for payment, and I informed them I’d call back. When I tried returning their call multiple times, there was no answer. Eventually, someone called me back, and I once again provided my card details. Shortly after, I noticed that they had taken more money than the usual monthly amount. When I asked why, I was told it was because my payment was “late.” This was especially unfair since the delay wasn’t due to anything on my end but because of their repeated issues with processing the stored card.

When I questioned this on the call, the person I spoke to was quite argumentative and dismissive of my concerns. This experience has left a bad impression, and I feel it’s important to warn others. If you plan to use Attic Self Storage, especially in Sunbury, be cautious with their payment processes. My experience has been one of poor customer service and unreliable billing practices.

"Excellent customer service care"

Excellent customer service care. Specially Marco was tremendous and brilliant in customer care. Overall I would describe the service as 5 star.

"Excellent facility"

Excellent facility, excellent staff . Maria is outstanding, super helpful. The place is dry and fresh. Would recommend

"Samir at Attic Storage was brilliant to…"

Samir at Attic Storage was brilliant to work with, very energetic, approachable and straightforward to talk to. We are extremely happy to use their service.

"Sameer helped me to understand the…"

Sameer helped me to understand the price structure and showed me around the place. I highly recommend Sameer Shah. Thanks for your help.

"Quick and trustworthy with Samir"

Quick and trustworthy with Samir, took us through the process safely and fast, was very happy with his service.

"Samir did a great job on giving us the…"

Samir did a great job on giving us the storage place and the service was exceptional

"Great service"

Excelent team very helpful thank you for everything.

"Marco was an amazing help from start to…"

Marco was an amazing help from start to finish! The building is clean and well organised, great experience.