"They sold me a product and the base did…"

They sold me a product and the base did not Mach the turbine. When I ask them to change the base they didn’t want to doit and ask me to drill the base to fix the issue which I did and now the turbine have a lot of vibration and don’t what to be responsable

"I was sent a threat of violence!"

(UPDATE 3) to the response, if you look at the BBB complaints you will see my experience is shared by several previous customers of this establishment.

(UPDATE 2) I was sent a threat of violence through my personal Facebook profile from the salesman I worked with because of the negative review. He said he takes it as a personal attack and that I should meet him at his house to "settle it like a man" and if not, he knows the area I live in very very well. He has my address in their computer system. I completely feel threatened by him of physical violence and I was sent a cease and desist letter from the owners lawyers to sue for my bad review of them. Through further research of BBB complaints and it seems like they do this to anyone with a bad review.

(UPDATE) This is a 100% honest review. I will only provide honesty. There was no misleading comment. I was inaccurately sized and I was at risk of damage. I am now being threaten to be sued for posting a bad review. I will not be hushed and I will not be bullied. They went out of there way to deny my business and cause confrontation. This is an immoral company who deletes or shames negative comments and reviews. They did not try to resolve other than banning me.

I was banned from this store for a negative comment on a Facebook ad. They undersized my wire which could have burned my RV to the ground and, since we live in it, we could have gone down with it.

"I had some issues returning an item as…"

I had some issues returning an item as it got lost in transit so was fretting about whether I would receive my refund or not. I used the online chat function and they refunded me the full money there and then. It really helped restore my confidence in using Trustpilot and I have had no regrets. Thank you Trustpilot.

"Poor quality. Deceptive rating."

Claimed unit is 1700 watts wind mill. I never seen more the 400 watts. Now they rate the same unit as 1600 watts lol. After about a year it failed because water puddles in the stator with no way to get out so corroded all the wires. They only give it a month warranty!!

"Excellent regulator"

Excellent regulator

"Informative polite friendly with fast…"

Informative polite friendly with fast service

"Great products and tech support"

Great products and tech support. c

"Perfect!"

The kit is easy to assemble. Everything is complete. And it works right out off the box.

"The unit was broken after one hour of…"

The unit was broken after one hour of use, no warranty or compensation.

"Alternator as discussed everything ok"

The generator generates 5.4 volts by hand at a low speed. Low cogging torque