MWANDS.COM
Steven Aagard
"You guys are great and appreciate your…"
You guys are great and appreciate your product(s) and the technology assistance you provide.
Brenda Raisley
"Wind turbines"
It is very good quality, works very well glad we found this company!!AAAAAA++++++
BarbG
"They Have What You Need"
They have a good selection of all the miscellaneous items you didn't even know existed until you discovered you needed them.Quick shipping, too!
Luis Andino
"Great fast shipping"
Great fast shipping
Philippe Lefever
"J'ai reçu un alternateur dont le rotor…"
J'ai reçu un alternateur dont le rotor était mal monté. Les aimants permanents ont été forcés à la fabrication. Résultat le rotor est tordu et frotte dans le stator. J'ai contacté Missouri wind and solar et envoyé les photos de la malfaçon. Aucune réponse à mes appels.
Photos en été envoyées et sont très explicites. Le générateur n'a jamais pu être utilisé, le rotor coincait. Vu les frais de transport et les frais de douane important, j'ai démonté, sans difficulté, le rotor pour comprendre l'origine du problème. La cause était évidente, j'ai pri de nombreuses photos pour le prouver. Il est impossible que le transport ou le démontage aient pu endomager ce rotor. Je tiens à disposition les photos HD.
J'attends une réaction de Missouri Wind and Solar
Jerry
"Atrocious after-sales service..."
Wind turbine failed after 2 days. MWANDS refused to accept that their product was at fault and went out of their way to blame me.
I sent numerous photos and results of multimeter tests, but they stubbornly refused to accept any responsibility. They think they know everything there is to know about wind turbines and assume their customers are ignorant.
MWAND turbines are made from cheapo Vietnamese automotive-grade alternators. Even the fixing bolts were of the poorest quality and the flimsy tail sections (just 2mm thick steel) were badly finished.
This company has a serious attitude problem towards its customers and has zero understanding of consumer rights. I couldn't even get a return shipping label, so no doubt will have to fight to get reimbursed for that as well as the useless turbine. Just as well I paid with a credit card.
Before buying anything from MWANDS, I'd recommend an intensive internet search of 'Missouri Wind'. You'll find others with similar tales to tell and even accusations of threatening behaviour.
Spend your money elsewhere and save yourself a lot of trouble.
Craig Manning
"High marks for Missouri Wind and Solar for helping a newbie with solar package"
Working with Missouri Wind and Solar has been easy and straightforward, and I'm especially pleased with the quality of advice I got both before and after my purchase of DIY 2.7kW 9-panel/inverter/MPPT/battery package system for our home. No one is paying me to write any of this. The sales staff know their products thoroughly; this becomes even clearer after the install, when, for newbies like me, the inevitable questions arise, about cables, connectors, conduit -- and that's just the stuff that starts with the letter C! After opening a box containing PV wire, I looked at the Packing Slip and there were hand-written check-marks after each shipped item in the box. Thanks for being thorough and careful, y'all. In my view, their ability to configure a small system with high-quality components saved me hours, or even days, of confusion and worry about whether I'd gotten in over my head. The items worked as advertised, connected as described, and performed well. The pricing is competitive with the industry overall, so the expertise they provide is not an add-on. They know there are lots of us out there who want to go solar, but who need some support, and they provide that very capably, without exploiting an opportunity to sell you more than you need. I greatly appreciated that actually. Granted, not everyone working with solar is a first-timer like myself, but their knowledge and ongoing responsiveness to my emails made this project move forward with less confusion (and cost) than if I'd ended up going with a less experienced company. Great business model -- providing the customer with what they need, at a fair price.
James
"Awesome product. Awesome folks"
The only thing missing (but never advertised so it was my fault) were four pan head screws to mount the inverter. Other than that, everything was included, everything worked as advertised, and I have a ton of bubbles coming up at two intervals in my pond.
A cool trick someone at Missouri Wind and Solar told me was to take the two bubbler circles, and zip tie them inside a tomato cage to keep the bubblers out of the muck. I went one further and bent all of the bottom spines on the tomato cage to a ninety just in case it fell over.
Sparky Farwell
"I have purchased 3KW of solar panels…"
I have purchased 3KW of solar panels and a 2KW wind turbine from Missouri W&S. when i started my projects i knew NOTHING about how off grid or on grid power. The Team at M W&S walked me thru via email and numerous phone calls. every single instance was professional and personable. i have reduced my monthly power bill to 1/3 of what it used to be. Alex was TERRIFIC! Thanks team for great products and Support before and after the sale!!
Denis Ouellette
"No nonsense"
No nonsense, equipment works, simple instruction easy to use. I am happy with my purchase, by far one of the best comptroller for the price. Great information available on the website. Only one problem, no fault of theirs, I wish they were in Canada....
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