"Order cancelled by email"

My order was cancelled without any explanation of the reason

"My order was cancelled by the vendor"

My order was cancelled by the vendor. I emailed them to ask why and have received no response.

"They have good collection of succulents…"

They have good collection of succulents especially euphorbia

"Uncommunicative seller"

To be fair the plant was healthy, well packaged and delivered on time.

Unfortunately it's not what I ordered and after a week I've had no response from the seller.

Having paid the extra for a multi headed cactus plant, I received a single one with no refund of the difference or explanation.

"Purchased a houseplant on her Etsy…"

Purchased a houseplant on her Etsy shop. Order placed on a Tuesday (they advertise that they ship Monday to Thursday. Thursday received a messed via Etsy that my order would be shipped “early next week!” I replied with what I thought was a very reasonable question: “ Why next week. I’d have expected something as basic as a house plant to have already been shipped”? Her response was to cancel my order immediately rather than give me reasonable information. She knows full well that on Etsy, if an order is cancelled by the supplier the buyer is unable to leave any public response. Now I must wait for my payment process to be refunded. This kind of dismissive behaviour is not indicative of good business practice no matter where you are from. The absolute worst possible buying experience.

++ANSWER TO REPLY++.

My message was "aggressive and dismissive?" Here once again, in its entirety, is my question you regard as aggressive and dismissive....."Why next week. I’d have expected something as basic as a house plant to have already been shipped?"

That you find that question either aggressive or dismissive is beyond me to be quite frank.
I am a paying customer and I'm fully entitled (having paid my monies) to enquire the reason for the delay of any order just as reasonably as any other purchaser.

The sheer arrogance of your reply stands testament to your attitude.
Now it seems fit you give a full explanation of your advertised "terms and conditions" something it would have been very easy to draw my attention to, by way of answering my original query. Had you done so: that would have been an end to my request but no, you somehow imagined aggression and dismissiveness when there was nothing but a valid customer enquiry.

Further, your arrogance (as per your response to this review) then extends to lecture your own customers how they should behave when purchasing from the Etsy platform: underpinned with a dire warning of disappointment? If I could respectfully offer some advice of my own?
Maybe it's time for you to look up the dictionary definition of arrogant? You have a nice day. I certainly won't be recommending anyone to your business.

"Impressed..."

This is my second time ordering and I was not disappointed! The euphorbia platyclada I received was lovely and healthy! Il be back again soon!

"Love my plants thank you will keep…"

Love my plants thank you will keep ordering from you guys

"Quick service"

Quick service! Beautiful plant :)

"super plants and excellent delivery…"

super plants and excellent delivery time will definitely use this company again

"I love the plants"

I love the plants. They are so beautiful.