"Amazing customer service"

Amazing customer service! Quality company to deal with. I shall always be buying parts and getting advice from Mr bean 2 cup.
Interestingly there parts and accessories are the most competitively priced around!

"Wonderful team of people who certainly…"

Wonderful team of people who certainly know their coffee machines. I find e mailing and on line consultations a bit frustrating ( its my age ) but actually once you have a reliable email address for one of the team their response is superb 👍

"Superb Support and Advice"

I can’t thank Zsolt (Mr Bean2Cup) enough for his knowledge and advice he was brilliant, and I now have a happy office as they can enjoy coffee once again.

Thank you once again!

"Friendly, speedy help!"

I contacted MrBean2Cup to see if they could help me. I was not looking to buy a replacement part for my Delonghi machine but for advice about a part I had dislodged whilst cleaning my coffee maker - where should this loose part go? Despite it being Christmas break, Zsolt from MrBean2Cup, promptly replied to my email and I was quickly back in business! Should I need any help in the future, I will certainly contact this helpful company.

"Answered query and supplied part efficiently"

I needed a part for my obsolete Gaggia machine. I received a prompt response to my enquiry and received the correct part quickly after ordering on line.

"Great service for coffee lovers!"

I've used this company a few times over the years for servicing and spares, but when the old machine finally died and couldn't be economically repaired, it was time to look out for a new one.

Great advice, very knowledgeable and excellent quick service. They were very patient with many dumb questions, and because they stock all the major brands, the advice is impartial. Thoroughly recommended and will certainly be going back!

"I would just like to thank Zslot for…"

I would just like to thank Zslot for bringing back to life my Delonghi EASM 4200 S.Having spoken to Delonghi direct which was about much fun as a chocolate teapot,they claimed that they no longer offer repairs for machines over 10 years And I know mine is from November 2011. When I reached out to Zsolt via telephone after finding his website he could not have been more empathetic,kind and thoughtful when I explained my issue with my machine, I could not ask for a more professional courteous service that he provided having identified the fault and cost of repair at £82 including parts and his time. I would thoroughly recommend him as he can teach Delonghi how to look after there customers,my coffee has never tasted better and the machine works flawlessly and I hope it will go on for the next ten years. Thank you kindly for your time and patience Zsolt

"Delonghi Magnifica expert!"

I was struggling to address problems with my Delonghi Magnifica ESAM4200.S (at least, struggling to do it cost effectively). I tried several sources online and couldn't really get an informed answer. Mr (Zsolt) Bean2cup considered my description, asked for a video to demo the issue and after watching it he suggested a likely root cause with a link to buy the right part (about a tenner, delivered), rough steps to replace and a diagram. I'm no appliance expert but i like to wield a screwdriver. I fitted the part in about an hour which fixed the problem immediately. I wished I'd found Zsolt weeks ago when the problem first surfaced!

"Brilliant"

Brilliant, always! The man knows everything about coffee machine s , fair price for excellent service, and to top it all he’s lovely, thank you (had proper coffee again ) Marcia

"Rally Great Place 👍👍👍"

This is probably the best customer service I have ever received.
If you have a Saeco or Gaggia-this is the place to go service it or repair it.
But Im pretty sure they can fix ALL types of machines.
They really know what they are doing.

Highly recommended!

Nik