"Absolute waste of money and horrible…"

Absolute waste of money and horrible customer service!

Results not indicative at all of my profile situation and therefore the whole service purchased was misleading and useless for me.

Looks like serious errors have occurred as the report results are not even close on any of the marker indicators.

Have been trying to get a refund from the company since October 2024 but to no avail as they are simply not accepting that the. service they have provided is not correct or complete and instead is misleading, incorrect and therefore useless.

I have sent countless emails to the customer service team and have been dealing with a person named "George" who has been of no help and instead just insists on wasting my time and company time as i have indicated I do not want to speak to any other teams in the company as the reports have no standing!!!

PLEASE AVOID AT ALL COSTS AS THEY SIMPLY DO NOT KNOW THE MEANING OF CUSTOMER SERVICE AND ACKNOWLEDGING THAT THEY CAN MAKE A MISTAKE!

"Very knowledgeable nutritionist and…"

Very knowledgeable nutritionist and with vast experience. Highly recommended.

"Helpful follow on call"

I had a great overall experience with SupplyLife and the results were quite revealing, in soe cases confirming my own suspicions. The results are well laid out in a traffic light style report according to reactivity. I had a follow on call with a nutritionist (Lauren Williams) who came across well and was friendly and helpful. It was only a short call, but she made a bunch of recommendations, answered some questions and got a lot in before closing out. An email quickly followed with some of the recommendations and helpful links. Would highly recommend everyone make use of this follow on call to get some useful additional guidance.

"Really good comms"

Really good comms, very pleased!
Ritika was very helpful.

"Great experience "

I recently had a consultation with dietitian Amina and I couldn’t be happier with the experience! As someone with diverticula and cholesterol concerns, possibly due to my age, she explained everything so clearly and provided excellent guidance on what foods to choose and avoid. I left feeling confident and well-informed. The tests is highly recommended and also very helpful.

"Excellent service right through…"

Excellent service right through ordering, product delivery, results and final consultation with Ritika. Highly recommended.

"Great experience "

Easy test to do at home, quick results and very professional team. Kieran was great!!

"IgG tests aren't reliable"

The service etc is fine and the product is the product. However, with a bit of research one soon finds that the IgG test is totally unsubstantiated as an intolerance and can be just associated to the foods that one has recently consumed. In my case, it said I was redzone level intolerances to some major food groups that I had recently eaten. Thus while I would have been committed to and had started to make some very substantial changes, a bit further research raised large doubts. These people seem to be nutritionists at best.

"My follow up phone call to discuss the results of my blood test. "

Oliver was helpful and informative in helping me to understand and implement the necessary dietary changes I needed to do, following the results of my blood test. He followed up by giving me a written review of what we'd discussed and some suggestions of alternative foods I could use instead of those that tests show I have an intolerance too.

"Comprehensive and Clear Feedback "

The results you get are comprehensive and the additional meal plan and follow up consultations help give you something tangible to work on. Kieran was great to talk to, he answered all of my questions clearly and gave some good advice. The following up email was comprehensive.