"Fantastic friendly customer service…"

Fantastic friendly customer service responses and quick delivery

Highly recommended

"Great service"

Great service

"Excellent service"

Excellent service, received order really quickly tracked by royal mail. Highly recommend this company

"One of the best online retailers for…"

One of the best online retailers for scale models.

I have placed and received several orders from SMS. The packaging is meticulous and you can tell care has been taken to not damage products in transit.
Delivery is usually next day (depending on service chosen).
The staff are quick to reply to emails and resolve any issues you may have.
You can place orders with SMS with complete confidence.

"Good company, pleasure to deal with and recommended"

I've bought a few items from this company and they've been delivered quickly, well packaged and exactly as shown on their website.
The range of products available is impressive, with some things I just haven't been able to find elsewhere.
All in all a good company, a pleasure to deal with and recommended by me.

"Excellent Service and Product Range!!"

Have placed 5 orders with them and each one has been perfect!

The orders were always dispatched same day even after the posted cut off time (if weekday) or first thing Monday. Shipping options were good and products were well packaged.

Stocks a huge range of items and priced very competitively.

Has become my default hoppy supply seller!

"My order arrived before time and in…"

My order arrived before time and in perfect condition. Very well packed and will use this company again in the very near future. Highly recommended, Can’t fault The Model Shop.
Harry Hardacre

"Ordered around 15:00 packed by 15:30…"

Ordered around 15:00 packed by 15:30 and arrived by 11:10 the next day. Well packaged and great service. Couldn't ask for anything better.

"Very good service"

Very good service , would recommend 👍

"I must recommend Scale Model shop"

I must recommend Scale Model shop. They halve gone above and beyond in helping me obtain a product after being let down repeatedly by another model company. Even putting one aside while I get the refund from that company. Excellent customer service.