"Helpful"

Helpful, competent sellers , perfect!

"I am waiting over 10 weeks for a refund…"

I am waiting over 10 weeks for a refund of my money. Terrible communication. No refund

"A Scam Company for Sure"

I had a very unpleasant and fraudulent experience with Gratiae Cosmetics at their kiosk in Dolphin Mall, Miami. Initially, I was approached with samples, but the situation quickly escalated into a high-pressure sales tactic involving rude and manipulative behavior from their staff. They applied products without my consent and insisted on selling items at varying prices with damaged packaging.

The worst part was when my card was taken from my hands without permission, and they processed a $53.50 transaction without properly informing me or showing a return policy. Soon after, I experienced an allergic reaction to the sample applied on my wrist, leading me to return the product within 30 minutes. However, the staff were dismissive, rude, and refused a refund, instead insisting on an exchange despite my clear discomfort and dissatisfaction.

I left the product at the kiosk, but this entire ordeal was distressing and unethical. Upon researching, I found numerous complaints and allegations against this company online, which align closely with my experience. Avoid this company at all costs—deceptive practices like this should not be tolerated.

"Smooth n hassle free transaction.Good…"

Smooth n hassle free transaction.Good promo during 11.11 sales.Products is good n love it so much

"Quality and Service"

I brought this product home from a recent trip to Europe and loved it! However, I didn't have enough details on how to optimize the product as I needed. So, I contacted Gratiae and had wonderful help within 24 hours. Not only is the product amazing, the service was wonderful too.

"great saleswomen"

the girl was very knowledgeable. She showed me how to use my products, letting me know which is for day and which are for nighttime. By now I been using my products, and I liked that lotion and oils do not stay on the surface of my face, but they actually pennate my skin.

"UNA EMPRESA SERIA Y CUMPLIDORA"

Bueno lo esencial de esta empresa GRATIAE, es que son honrados a carta cabal.- El pedido inicial sufrió un extravío entre Italia y Países Bajos, esto debió de ocurrir en 28-3-2024.- Pues bien como respuesta a mis demandas y suplicas determinaron hacerme llegar de nuevo mi pedido, cosa poco común en este convulso Mundo. Gracias de todo corazón.

"I really like the product."

I really like the product.
It works for me.

"I had a problem with my delivery"

I had a problem with my delivery, probably because the address was not recognized by the mail and since I managed to contact the company, they did everything possible, in an attentive and efficient way, to ensure that I received my orders. They had empathy and great responsibility in this service. I'm very grateful for that.

"Great quality cosmetics"

Great quality cosmetics. Fast support. Free shipping worldwide.
After 1 or 2 weeks I found the differencies and improvement in my skin health.