"Hayley has been key to our tenant…"

Hayley has been key to our tenant renewals. She is direct, honest and knows the kind of people we gel with. I kind of want to keep her to myself ; ) I highly recommend her and will continue to use her in future. Please look after her accommodation.co.uk!

"Dan Butcher- my estate agent. "

Dan Butcher was my estate agent for a recent property. He has been more then helpful throughout the process, honestly a god send and I wouldn’t have wanted anyone else to be in the position he was and to be helping me through the whole process. He is very good at communicating and keeping me updated as and when he can: He answered all my queries and concerns within a timely manner and a professional manner: he has honestly been the absolute best. So a very person thankyou from me to Dan Butcher. I am very appreciative of everything you have done 😁

"Helen"

Helen, has been brilliant she kept me in the loop at all times. Nothing is too much trouble for, highly recommend.

"Helen was really lovely to deal with"

Helen was really lovely to deal with, very informative and kept us up to date all the time, highly recommend

"Typical large organisation "

Review as of November 2024:
My properties are both fully managed by Accomodation. It’s early days but there were a few hiccups getting there. I think the issue is too many people. Although at the beginning communication was brilliant. There is contradictory information from the franchise owner, then the property manger and emails from Howard.
I am new as a landlord of more than one property and I would prefer them to be with one agent. Accommodation could do this. Time will tell whether I stay with them and this review will be updated.

Review as of February 2025:
We agreed a percentage and when I received my statement and money they’d got it wrong. Not a massive issue but I had to wait to get my money for my mortgage. In February I received payment for one property but haven’t received anything for the other. My tenants paid 26th so this is an error on Accommodations side and I still have a mortgage to pay.
From day one there has been issues. Issues that I have had to pay for using my money. Taking the stress out has led to chasing them. Not what I want and it’s not confidence inspiring for when they do property checks and when the tenants leave.
I am expecting great things from now if they want to keep my business.

"Dan Butcher and Chelsea Tancred look…"

Dan Butcher and Chelsea Tancred look after the Leeds area for Accommodation, they have been very professional, reliable and helpful, especially it’s our first time in renting our flat out, Dan gave us very good advice throughout the process of finding a good tenant and on everything related e.g. pricing, contract, insurance, handover, etc., Chelsea looks after the tenant’s needs during the tenancy, e.g. understanding the exact issues and resolving over phone instead of just placing an order for someone to go to flat thus making savings for us as landlord, I am indeed grateful to have Dan and Chelsea’s support, they respond quickly, I have no hesitation to recommend Dan and Chelsea to any landlord in the Leeds area.

"Caroline Pike is a hidden gem amongst…"

Caroline Pike is a hidden gem amongst the vast list of management companies out there. Working for Accommodation.co.uk, she is a person whose word means everything, and she keeps to it. Easily accessible at ALL times, efficient, helpful and knowledgeable.
My rental came to the end of its tenancy, and after a poor service with a local team I came across Accommodation.co.uk and Caroline. In the space of 4 weeks I had a newly decorated and carpeted property with new tenants checked out and ready to move in. Little short of a miracle just before Christmas.
My experience has been first class, no detail too small. Enormous thanks to you Caroline, you've been fantastic!

"With thanks to Brooke and Barbara "

My partner and I recently moved into an apartment that we had originally been shown around by Brooke, who has a radiant energy and thereafter guided us through the process of making an offer. Later, we were introduced to Barbara, who I think deserves a special mention, as she is equally charismatic as she is determined to help. She fielded many of our queries arising due to complications and indeed, helped get our offer over the line. The two of them helped us form a positive impression of Accommodation.co.uk and we remain very grateful for their help.

"My experience was absolutely amazing "

My experience was absolutely amazing
Helen did a great job with effective and timely communication all through from the first day of viewing till moving in date.
I will and would recommend anybody to accommodation UK

"Incompetent in pressing situations"

I was a tenant with Accomodation with Richard as our main contact for over a year and didnt have any issues whilst living there, however a physical altercation between me and my flatmate led to me having to move out abruptly. It's when dealing with the aftermath I noticed the agency's incompetency as they have completely let the deranged flatmate dictate the situation instead of asserting themselves as the authority in the situation.

I was promised my deposit back as soon as a new tenant moved in, however the agency messed up by letting the flatmate steal the deposit from the new tenant, and now telling me "there's nothing they can do" to retrieve the deposit.

It has now been 7 months since I left, there is a new tenant living in the flat and my deposit is nowhere to be seen. Not only have they failed to protect the new tenants deposit (which by law they have to), Accomodation is expecting me to wait until the contract ends and only then will they be able to release me and return my deposit - completely delusional to expect me to be responsible for the property despite me moving out almost a year prior. Not only is my deposit at risk but the new tenant will most likely lose their deposit as well.

I last spoke to them the other week and was told they were to get back to me within 24 hrs but I have had no communication from them. Unfortunately, after 7 months of being very patient but communication going nowhere, I have to turn to small claims court.