Classic Cottages

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533 reviews
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Classic Cottages

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AMANDA Murray

5.00/5.00

"Amazing "

We enjoyed a fantastic holiday at 10 Shanklin Manor. Booking was easy via Classic Cottages. The apartment exceeded our expectations, absolutely stunning. It’s within walking distance to Shanklin village. The manor is set in peaceful surroundings. The private terrace is an added bonus to this amazing apartment. Would highly recommend both Classic Cottages and 10 Shanklin Manor.

30/07/2024

Keith Howlett

5.00/5.00

"We had a superb holiday at Seacrest…"

We had a superb holiday at Seacrest which is ideally suited for the larger family especially its location, booking with Classic cottages was easy and a pleasure to deal with.

28/07/2024

Cary

2.00/5.00

"We stayed at Goofyfoot for the third year running…."

We stayed at Goofyfoot for the third year running this year. We were so disappointed with the way the property had been left to deteriorate. Paint flaking off the exterior and interior walls. Black mould spores left by a fan in the hallway.
The garden left un maintained with over grown trees and bushes, the grass hadn’t been cut recently, so we were left to walk between the weeds that were growing.
The property did not have a TV that could even get a decent terrestrial channel, we had mentioned this during our stay previously and we even had someone to look at the TV during our stay that year but that had deteriorated as well.
Classic cottages did eventually send us a fire stick, to update the TV ourselves as it was Euros 24 and my husband and father wanted to see England play. Following several phone calls and double checking that we had tried all scenarios to get a terrestrial channel, they realised nothing else was going to work.
We also called the customer service number to inform them the jets in the jacuzzi bath didn’t work but they didn’t progress this. We just had to use it without the jets for our holiday.
It was clear that the property had also not had a thorough clean as we pulled back one of the sofas to better see the TV only to find dirt underneath
The bbq in the garden had been left with cigarette ends in and we had to clean the wire grill using it, we left it in a clean state as one would hope to fine it.
The property had lost the wow factor we had found on our first stay which was sad to see.
We fed all these things back to Classic Cottages in the survey they asked us to complete and the comments were constructive and meant as help in trying to ensure the property was serviced and put back to its former good state.
A month after our return we received a call from customer services to say the owner “has blocked you from staying in future”. This was unbelievable!
Lucky for us we had cancelled our deposit and booking for 2025 as we had been put off staying at the property again!
Also, I noticed my review was not published on their website by the properly page. In fact there are no reviews for 2024 which is very strange and must be telling about the demise of Goofyfoot.
Very sad and disappointing from a family who are regular customers and who just expect a decent standard of quality for what they pay for!

22/07/2024

John

5.00/5.00

"Absolute amazing property"

Absolute amazing property! Couples, when I say it's amazing, I mean it's amazing!! Fire heated hot tub, wood burner fireplace, everything you need for a BBQ (minus the food) small allotment with a supply of fruit and veg. A small wooded cabin with everything you need for a great getaway.
The local pub was traditional and very welcoming by the locals.

16/07/2024

Scrambled Egg

5.00/5.00

"Easy booking"

Easy booking. Clear instructions. Accessible via phone to confirm arrangements. Definitely recommend.

15/07/2024

customer

5.00/5.00

"Saw Mill cottage far exceeded my…"

Saw Mill cottage far exceeded my expectations. I have never stayed in such a well appointed self catering property. It was spotlessly clean and extremely comfortable. It is a property we would more than happy to return to.

14/07/2024

Clive Z

4.00/5.00

"We have used classic cottages several times"

We have used classic cottages several times and are pleased with the service.

12/07/2024

Peter Smith

5.00/5.00

"Outstanding quality of equipment"

Outstanding quality of equipment, beautifully designed in a fine location.

11/07/2024

Pamela Long

5.00/5.00

"Sunset Cottage Norfolk"

We stayed at Sunset Cottage in Wighton, North Norfolk. The cottage was spotlessly clean and airy, extremely well equipped with everything we needed for a self catering holiday, comfortable and a good size. The location was quiet and rural and there were excellent parking facilities.
We needed some advice from Classic Cottages a couple of times during our stay and they were approachable, easy to reach and very pleasant and professional. I would not hesitate to recommend them to anyone. We had a lovely holiday!

10/07/2024

Alison Dobson

4.00/5.00

"Classic cottages were very efficient…"

Classic cottages were very efficient with booking and giving accurate information about properties and access.
Cottage was in a good location and was of a good standard.

08/07/2024
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