"The guys were so friendly and helpful"

The guys were so friendly and helpful

"Be careful! Loss of deposit and no empathy"

We booked in with Kwikshift and the process was really smooth. As our move date got closer, I had to contact them about confirming and ask how the day itself works in terms of timing. I was then told to pay a deposit- I did this over the phone and no one mentioned that it was non transferable nor did they advise me to read their terms and conditions. Frustratingly, our solicitors informed us just 32 hours before expected completion that our buyers solicitors weren’t going to be ready and therefore couldn’t move. For us, a family of 4, with two boys about to move to their new school 19 miles away from our old address and a house that was fully packed, was just awful news beyond our control. I let Kwikshift know as straight as I knew and apologised how late it was and how shocked I was. There was no empathy, no compassion and I was just told I’d lost the £387 deposit and that I couldn’t move the deposit onto the following week to rebook. I felt the communication was poor regarding deposit and also unclear. Solicitors are a nightmare and lots of removal companies know this and only take a 10% deposit. Sadly Kwikshift take 50% and we are now in a position that we are now holding up the whole chain as we’re not in a financial position to rebook removals with being £387 out of pocket.

"First Class removals "

Fantastic crew helped my husband and I move. The team were very polite and extremely helpful on the day. Nothing was too much trouble. The price was great too. Would definitely recommend! 🙂

"The team arrived dot on time and worked…"

The team arrived dot on time and worked hard all day. 5* service

"STOLE FROM MY STORAGE!!! "

AVOID AT ALL COSTS - Stole nearly £2500 worth out my storage!! Manager claimed the cctv was ‘wiped’ but wouldnt share the names of who was on shift!!

Havent been able to claim back as i didnt have the receipts for things bought nearly 2 years ago. Absolutely disgusting staff and management. Besides stealing from me, the management is very rude and either covering for whoever done it or done it themselves!

"Fantastic"

Fantastic. Great price. Cannot believe how hard the guys work. Chris is amazing. The guys are all polite, respectful and hard working. Would definitely recommend them ….

"A smooth move"

From the initial phone call to the team moving me in all I can say is perfect no problems.
Everyone is helpful, polite and professional.
I have no reservations in recommendeding them and would definitely use them again.

"Excellent service"

My parents used Kwikshift removals and the team they sent were fantastic. They were polite, respectful and went the extra mile to help. All items were wrapped, well protected and put in the appropriate place. I have no hesitation in recommending this company.

"Unhappy cutomer of kwik removels …"

If you valuable your home goods do not get this company to remove you. Used this company twice within a few months. First time was a good experience with hardworking removal men.
Furniture was wrapped and protected. Super king mattress was badly water damaged and heavy marked due to mattress being dropped on wet dirty pavement. After several emails and weeks later a company came in to clean mattress kwik removels picking up bill.
Second removal was not a good experience at all. late arriving, Furniture not protected at all on removal. TV screen damaged and glass TV cabinet smashed. Phoned kwik removels and spoke to management about damage done. Compensation paid out quickly. Would never use this company again.

"Absolutely fantastic "

Always a little dubious when a company comes in at half the price of other quotes, but wow cannot recommend this company enough. The two gentlemen ( Carl and Jay) couldn’t have been more helpful and professional. Thank you Kwikshift for making one of the most stressful situations in life so much easier.