"Wrong items received."

I ordered 5 elf bars.

However I was sent 3 vape liquids.

Im not impressed.

First time ordering from this company and will be the last.

Avoid, you’re better off going to a vape shop.

At least then you can get what you’ve paid for.

"Returns Resisted illegally"

Returns resisted by illegal insistence upon at customer expense, further deterred by threat of loss etc. if not returned using most expensive postal services.
Competitive pricing and customer satisfaction not found at mycigara, thousands of better options for online sales, go elsewhere

"Literally the worst experience ordered…"

Literally the worst experience ordered my items on the 2nd of October and I am still waiting for them i contacted them and got told it was due to Royal Mail delays asked to wait 10 working days after the delivery date it’s now the 24th and still nothing I contacted them and got no response.

"The website is really recommendable"

The website is really recommendable, I made a big order to Austria, everything worked great, the only problem was that the Austrian customs stopped the parquet and sent it back again. The support was really great. Whenever I had any questions, they answered me precisely. Unfortunately, I didn't get any parquet, but I got my refund.

"Rude experience at Great Portland…"

Rude experience at Great Portland Street branch. I have never experience unfriendly, rude and possible racist. I went inside with friends, one of whom wanted to buy a vape. We are Asians. When my friend was paying for his vape, one of the employee was asking us "is there anyone else buying?" to which we replied no, then he told us "could you please stand outside". I was still looking at the vape on display, how could he asked a customer to stand outside. I have never experience like this when you still browsing for products in store.

"I ordered 20 days ago 3 pieces of jul…"

I ordered 20 days ago 3 pieces of jul after a week while I was waiting for my order they informed me that the stock from the item I ordered ran out and they sent me something similar I told them that I agree 15 days have passed and I am still waiting for them. above that my order has been characterized as urgent and does not mean an apology or a gift for all the inconvenience ..

"Fast delivery, great price ."

I ordered 5 Elfbar’s of different flavours on Wednesday and I received my order on Saturday which was great. The flavours are lovely. Free delivery and great value for money. I would certainly recommend ordering from this company.

"Great service, quick delivery!"

Ordered from these folks a week ago. Vape kit and sundry items arrived next day. Everything well packed and good quality. Lots of information on the website to make sure I got the right coils etc. Great company, would recommend. Vape kit I got on sale is very nice!

"Purchased a packet of 10 Dinner Lady…"

Purchased a packet of 10 Dinner Lady disposable bubblegum ice vapes. Ordered yesterday afternoon about 3:30pm and arrived this morning at about 10:30am. Standard postage. Very impressed with the price (reduced another 15% for new customers) and the fast dispatch / delivery. Would recommend.

"Brilliant products and brilliant service"

I ordered the vype/vuse catridges however the newer version vuse didn’t fit into my device. I emailed and had a speedy response from Richard, who sent a replacement and new catridges. This was so kind of them but I’m so happy to say they now fit into the new vuse and I know now when I purchase in they future they will now fit and work. Thanks again MyCigara, great site and helpful cutustomer service