"Hard to fault"

Great price for the laptop I bought, arrived in good time and setup with no issues at all, very happy to recommend and will buy again

"steve cossins"

Service 5 star. computer easy to install. ordered Wednesday, delivered free by Friday. The computer is exellent. I am very pleased

"Good service"

Very happy with the laptop which was delivered quickly and at a good price.

"Good Product but badly delivered"

Ordered my V3 572P on Sunday evening and got it on Tuesday afternoon - quick service.
The item was in Acer laptop box only as if someone was passing it to customer over the counter. There was no external protection packaging - not even a wrapper to cover the item description. This is hopeless standard compared to another laptop delivery received with adequate packaging and wrapper to cover the identity of the item inside.
Within a day the mouse touch pad was frozen. Tried to remove the battery but that is so cumbersome compared with our existing Acers.
After closing and re booting several times the mouse pad came back to life. On day 4 explained the issues to Simply Acer support services and requested a replacement. I was told that I can send the laptop back but they will test it for few days and if the fault does not appear during tests then the laptop will be returned. This means paying the money but staying without a laptop for nearly a month. Not impressed and can't recommend to others.

"Atrocious"

Faulty item - twice, no one could make a policy decision on anything, 6 weeks and countless hours wasted later I demanded a refund.

Really, really poor.

"Fast, Friendly And Effecient"

Don't be put off by the many security blocks that happen when you are going to pay via a credit card, or the phone call confirming all your details... This has been the most secure purchase I have ever made on line. Totally trustworthy and delivered the new Acer Laptop the very next day, as promised. Really highly recommended online laptop retailer

"Poor help when trying to get started."

Documentation said switch on and follow on screen directions.
When it said "put in your email address and password". Needless to say
entered the one i have always used. Back came the message"" incorrect password".I was pointed to ACER help desk by the supplier of the laptop
ACER required £40 upfront before passing me on to a help technician.
6 fruitless hours and a factory reset later,still could not get past the password problem.Requested that i should return the laptop to the supplier.
A friend said i needed a "Microsoft email address and password". this enabled the start up to proceed.
Note a friend not the ACER help desk

"My fourth from Simply Acer in 2014"

When my friends ask me to recommend a reliable, good value laptop I always suggest Simply Acer. Many of them ask me to get one for them and set it up so I've had plenty of experience buying from Simply Acer. They have all been delivered very quickly and have been reliable machines. My latest order was delivered to me just two days ago and everything was fine except it was supplied with 4 GB of RAM when it should have had 6 GB. I'm sure Simply Acer will resolve this matter very quickly.

"faultless"

The whole process from ordering to delivery was faultless. I would highly recommend using simply acer to anyone

"Excellent"

Exceptional service, prompt delivery, preorder information when I called.Good value for money.
very satisfied with my purchase.
Highly recommended.