"First class service"

First class service from the minute l contacted them to our first service on our heat pump Matt was full of information and clearly inspired us with confidence great job Matt 👍thank you 😊

"Professional and efficient throughout the whole process"

Although a much more complicated process than just changing the gas boiler, from start to finish everything was done professionally, and without fuss and it was a explained throughout by the friendly, helpful installation team.

Everyone we met from the original survey and quotation, through to the final commissioning was knowledgeable, helpful and friendly and willingly giving good advice whenever we asked.

It's our first heatpump and the change from a gas boiler is complicated and new. It was very comforting to know that everyone who worked on the project knew exactly what they were doing. At the same time they were very friendly.

On commissioning they fully explained controls and how to set up the system which is much easier than a gas boiler but very different. It has been working for only a week so far but the water is plentiful and hot without any intervention even though at times there has been heavy use. On a couple of cold mornings a gentle heat came through the radiators for a short while to keep the house comfortable. We look forward to using the system fully later in the year when we will be able to compare the cost with the old boiler

"excellent service"

prompt, courteous service.

"Heat Pump Service"

Matt, as always, did an excellent job, completing the service in a timely manner and leaving everything as he found it.

"Excellent service"

Excellent service, great personnel and all so knowledgeable

"EXcellent Customer Service"

Always helpful when I call with a query. Matt spent an hour going through how best to manage our new system. This was very helpful.

"New heat have provided an excellent…"

New heat have provided an excellent service since install of a heat pump. Any questions or issues have been dealt with promptly.

"Excellent service"

Excellent service! Knowledgeable, friendly staff.

"Great Service"

We booked New Heat to service our boiler and ASHP. They turned up on time, were knowledgeable, and were very respectful to both my wife and I. Great service and well priced. RF

"Heat pump annual service"

Heat pump annual service, done efficiently and thoroughly. Have provided a great snagging service since initial installation.