New Heat Solutions LLP

Builders, Makers and Materials
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61 reviews
Overall Rating
Customer Reviews about

New Heat Solutions LLP

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RICHARD

5.00/5.00

"Annual service of ground source heat pump system.…"

New Heat carried out the annual service of our ground source heat pump,

They were prompt, efficient and courteous.

20/02/2023

Susan Marson

5.00/5.00

"Professional Service"

On time, Spent more time on looking for solutions to my issues than I expected and came up with various adjustments to improve the heating issues I have

06/02/2023

Mr A Anon and her indoors.

5.00/5.00

"Friendly, well-organised professionals."

This a well-organised professional, efficient, but very friendly company. The work to install the Air Source heat pump took a solid four days, during a cold week, most of which was using four electric heaters to keep the house warm. Everything went very smoothly and no problem or preference of ours was too much trouble to sort out. The only slightly unwelcome surprise was the size of the outdoor unit. On the other hand, the heat in the pipes was no less than before the installation and better than a friend who called to check and compare has experienced. The team were neat, careful and considerate. Top marks!

02/02/2023

Wilbur

5.00/5.00

"New Heat Solutions Heat Pump Service"

New Heat Solutions did a first class job to complete the annual service of our Heat Pump. The engineer was prompt, very knowledgeable and offered some great advice and was done in just over an hour. I would recommend to others and use again.

12/01/2023

Peter Jones

5.00/5.00

"Annual Samsung air source heat pump service"

Engineer turned up on time, checked all radiators, tank, heat pump. took a couple of hours. no problems.

25/11/2022

David V.

5.00/5.00

"New Heat great Heat pump installation"

New Heat has installed a new Heat Pump and a retrofitted heated floor.
The overall process is excellent from the survey until the end of the work. The information is evident and detailed. You have quickly a good idea of the overall cost of the project and there's no hidden cost coming along the way.
The schedule has been perfectly respected and the quality of the work is at a very good standard.
All your contact are polite, quick to respond, and very professional.
Overall we are very happy with the result, the Mistubichi Heat pump is surprisingly very quiet and the new heated floor is very efficient.
New Heat has done a great job and we highly recommend the company if you want to install a heat pump system.

Family VINCENT

17/11/2022

Facilities Brockwood

5.00/5.00

"Very good"

The service is thorough and we are kept in the picture very well as to what we need to do to ensure the system works well. Very good work.

31/10/2022

Chiddingfold Village Hall

5.00/5.00

"Heating via ASHP for village hall charity .."

We are a village hall charity and saw so many companies regarding Air Sourced Heat Pumps for heating. New Heat were the only company that we felt confident dealing with. We are delighted with the results of the installation and were pleased that New Heat were so responsive when we had a couple of minor issues in the first week.

28/10/2022

Clare

5.00/5.00

"Heat Pump Service"

From the response to my initial query to the service being completed New Heat were professional, timely, helpful and knowledgeable. We will be using them going forward and would highly recommend.

17/10/2022

Zena

5.00/5.00

"Very Happy Customer!"

Our experience with New Heat was first class from start to finish. Jo in the office was very helpful in arranging our appointment and following up afterwards.

Matt the engineer was very helpful and extremely thorough in his inspection and has got our underfloor heating set up and running correctly.
Thank you New Heat.

04/10/2022
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