"Wonderful Service at Trewarne"

John at Trewarne assisted us in purchasing our Engagement and Wedding rings in late 2014. John's knowledge & advice on diamonds and settings was fantastic, we wouldn't have gone anywhere else. We now have the perfect rings to wear for the rest of our lives. Thank you John!

"Friendly efficient service"

This time I only needed a leather watchband replaced. Some stores make you feel bad about small purchases. The Trewarne person was patient and helpful while I made my choice. They had lots of stock to chose from. And she fitted the new band quickly while managing to be polite about my grotty old band.
I happily go back for a bigger purchase.

"Very pleasant shopping at your Southland store"

We were greeted well and showed every effort to help us with our purchase. We are delighted with our watch and also the after sale follow up. Thank you

"Knowledgeable and fabulous service"

Tried several jewelry stores and Trewarne made buying my wedding band an absolute breeze! Tried a ring that I wouldn't think would look good with my engagement ring and it ended up being the one - obviously knows her stuff. Couldn't be happier!

"Friendly, helpful, relaxed, attentative"

Met with a delightful and friendly staff member who was more than happy to explain options and provide ideas. I very much appreciated the extra gift as it was my birthday!

"Great service and very polite"

Staff members were able to answer all questions and offer alternative choices

"Perfect Customer Service"

Victoria at the South Melbourne store couldn't be more polite or helpful (I don't think!) She was a pleasure to deal with and continually kept me informed of the status of my service orders.

Although I didn't purchase anything on this occasion, they carry a beautiful range of jewellery and I will definitely shop there in future.

"Excellent Personal Service"

I went in looking for a "special piece of jewellery" that would celebrate the birth of my first child. I gave the associate a few specifications and she brought out a few pieces for me to look at. I was able to choose my purchase almost immediately. She also offered to clean my Hearts on Fire wedding ring set.
I'm thankful that she didn't try to sell me something I wasn't there for and grateful for the excellent personal service I received. I will shop there again in the near future. Thank you for also accepting American Express, my favourite and preferred method of payment.

"New watch battery."

I received excellent service. Thank you.

"Great service."

Helpful and understanding.