"Had the jewelry I was in search of"

Bought a discontinued item so received a discount which was a bonus

"A Really Great Experience"

Just like a big brand jewellery shopping experience, wonderful, and Davina was superb at the Southland store. Unique and special offerings as good as the big name brands and custom designs that have gain the attention of friends, colleagues and strangers.

"Friendly professional service with no pressure to buy."

I found them very easy to deal with, helpful and courteous.

"Listened to my story and found a solution for our Pearl necklace"

The staff were so kind to me when I told them about the experience my daughter in NZ had when she took her late grandmother's pearl necklace into a jeweller to see if they could repair the clasp that was broken so she could wear them at her wedding. We knew the du Barry pearls that had belonged to my mother in law where not expensive but they had great sentimental value especially to my daughter as she had a very close bond with her grandmother. The jewellers in NZ said they weren't valuable and couldn't help her. She was so upset. I told my daughter that on my next visit back to NZ I would get the pearl necklace from her and take it back to Melbourne. I got the opposite response from Trewarne jewellers, they listened to my story and then provided a solution for me, they were so sympathetic. They went to a lot of trouble looking for a clasp that would suit the pearl necklace. The staff restrung the necklace as the threads were so worn on them and cleaned them. The necklace looks so lovely now and I know my daughter is going to be so happy on her wedding day wearing her Gran's pearls. I can't recommend these jewellers enough for the wonderful service they gave me.

"Gorgeous shop ."

Beautiful Jewellery and great service .

"The customer service was exceptional"

I found the customer service to be exceptional. I was treated very attentively which was excellent.

"Great service"

Sales assistant was very helpful in selecting a ring and she showed us various options. As well as being helpful when we took photos of the ring on my finger.

"Great range and service"

Very happy with the range and service that was provided. Would certainly recommend to others looking for fine Jewellery.

"They are brilliant👍"

Could not recommend them any better,they were so professional and helpful👍

"Excellent service"

Staff were very helpful and we were very happy with the result.