"TX6 quick delivery, plug and play simply a must have"

Ordered TX6 quick delivery. Now i use it daily in my home office and the build quility is great. Can walk during emeetings without being disturbed by the threatmill. A must have for all office workers to keep healthy while working. It came assembled in the box all I had to was plug it in and start walking.

Thank you LifeSpan!

"Fantastic customer service"

Fantastic customer service from Ronald. I am a very particular customer and rang many times and he was very patient and accommodating. I purchased the Lifespan TR5500i - so far so good - very solid piece of equipment. It is very heavy though and so J had to hire specialists that Ronald recommended to set it up.

"Trage klantendienst"

UPDATE 10/10: Intussen werd er naar een oplossing gezocht en ontving ik een nieuwer model console. Alles werkt nu naar behoren. Juist spijtig dat dit zo lang moest duren.
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Ik kocht een walking pad bij dit bedrijf en na enkele weken stopte de app met werken. Gegevens synchroniseren is onmogelijk en de app verliest constant verbinding met het toestel. Ik heb al meerdere malen contact opgenomen met de klantendienst, maar krijg ofwel een ontwijkend antwoord ('we zijn ermee bezig en komen er binnenkort op terug'), of geen antwoord.
Ik probeer dit al enkele maanden opgelost te krijgen, maar ze blijven mijn vraag negeren.

"Great walking pad product "

Great walking pad product mechanically & from a build perspective it is solid which is great. Its a shame the app is so poor as i wanted to keep track of my steps and link it to either my garmin or strava account. If the app would have been better I would have given it 5 stars

"Fantastic product (TR5000 treadmill)"

Fantastic product (TR5000 treadmill), I’ve used it a ton and when it stopped working they were very supportive in helping me identify and resolve the problem. Great service.

"No response from Lifespan customer service (SOLVED)"

It is incredible what I'm about to say, but I cannot be happier with the purchase of my underdesk treadmill, yet I'm worried by the customer service department of this company.

I bought my TR1200-SC110 last Black Friday. I use it every day while working, and I am very happy with it. Great product, huge lifechanger. However, on May 22nd, I got an error on the screen of my treadmill monitor. The error is irrelevant because it disappeared the next day, but in the meantime, and following the guidelines on their website, I contacted their customer support looking for help. I emailed service @ lifespaneurope.com, and I haven't received any response yet. Three weeks and only silence. I feel lucky because after getting this error around 10 times that afternoon, I haven't seen it again since then. But what would happen if I were unable to use my treadmill since then and had no possible solution from Lifespan?

I am afraid of having any issue with my treadmill in the future that makes it unusable because I don't know if Lifespan is going to respond. Crossing my fingers.

EDIT 18/06/24: A few hours after writing this review, Lifespan responded to my email. It seems that due to human error, it had been forgotten. They offered a solution in case the error reoccurs and compensated me for the inconvenience. Therefore, I am changing my review from 1 to 4 stars for their willingness to fix things and I will give them 5 stars on the day I have to fix any persistent error with my treadmill and it gets resolved. Lasty, I insist: my underdesk treadmill is REALLY GREAT!

EDIT 10/09/24: The original error came back to stay. I contacted with Lifespan by its web form and got a replacement part for muy treadmill in 10 days. They are proving to be quite proactive in the face of any problem so I give the 5 stars rating now.

"Great Customer Service "

I had bought a LifeSpan Treadmill from a retailer and had been facing some issues regarding the incline motor. The manual provided no indication on how to access the test mode in order to calibrate the motor. Despite the fact that I had not bought the treadmill directly from the company, LifeSpan Europe did not have a single moment of hesitation when it came to answering my queries and providing me with the assistance that I desperately needed. Prompt responses, detailed instructions...their customer service is top-notch. Thank you once again for everything.

"I recently purchased a walking pad to…"

I recently purchased a walking pad to use whilst I work and I couldn't be happier with my decision! I've been using it daily and am now burning a few hundred more calories each day. Not only has it helped me move more but I've also noticed a significant boost in my productivity.

"If you’re a mum, you must buy!! "

I purchased a walking treadmill and as a busy mum of 3 it’s really helped me squeeze my exercise it. So convenient for the mum life style and would 100% recommend!

"Kwaliteitsproducten"

Kwaliteitsproducten, goede service, en goede prijs-kwaliteitverhouding.