"I received an already visibly used…"

I received an already visibly used control panel, the walking pad itself looks new but I didn’t open it so can’t tell for sure. I have asked the customer service over a month ago why I received a visibly used controls panel with signs of wear and scratches (for which I paid over 100€ extra compared to the regular one) and have not even received any response, no replacement of the control panel, not even an automated sorry it won’t happen again.. customer service seems nonexistent at all once you made a payment and if you decide to buy something better hope you won’t need their help at any point in time

edit: half an hour or so after i left the review i have been contacted and we resolved the issue

"Five months with no replies"

My treadmill has a broken part and I've been waiting five months for help. I first emailed in November 2023, they said they'd check they had the part and get back to me, but since then I have heard nothing. I have emailed repeatedly for further support and am just ignored. This treadmill costs thousands of pounds and has been useless for almost half a year. Disappointed doesn't even begin to cover it

"LifeSpan Europe is garbage"

LifeSpan Europe is garbage. I emailed the american LifeSpan support about a problem with my device and they replied to me within 1 hour. I had a whole conversation with them in the timespan of a few hours. Unfortunately they couldn't help me in the end because my treadmill is from LifeSpan Europe. So i emailed LifeSpan Europe. And after over a week of waiting, I still haven't gotten an answer. The support is literally non-existant.

"Great product and customer service"

Great product and customer service

"It was and still is a good experience…"

It was and still is a good experience because delivery to Latvija was fast. I received not only LifeSpan treadmill but also joy of every day training in very busy work schedule.

"Excellent product support"

Excellent product support. The belt felt like it was slipping, and Joris gave me excellent support, even sending me a video of how to make sure that the belt was tight enough. Got it sorted out quickly.

"Good quality device to work-out"

It wasn't easy to build as it was a demo but the elyptical is a good device. Just the mobile app is not very good. All in all I'm happy.

"high quality product"

very good - high quality product.
Fast delivery and fantastic customer service.

"Amazing"

Amazing, so simple and easy to use, it's made a huge impact on my daily life and overall health!

"Life Changing"

Got a walking treadmill and it’s changed my life. I walk so much more, have so much more energy and it’s definitely made a huge input on my productivity. I used to have sore hip flexors and lower back from sitting so much but these pains have melted away