Acutrack, Inc.

Business Services
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139 reviews
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Customer Reviews about

Acutrack, Inc.

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Jo Beach

5.00/5.00

"Great quality products and customer…"

Great quality products and customer service. We are really happy we chose Acutrack for our latest print project.

13/03/2024

Mark H.

5.00/5.00

"Brilliant job on 10x15" 200+ pg coffee table book"

Reedsy recommended Acutrack for offset printing, and I'm very glad we chose them for our odd-size, oversize hardcover color coffee table book. The finished book product is gorgeous and arrived at the promised deadline, they ship professionally and affordably instead of me mailing from my garage, and they're responsive to every request and question.
They worked with FedEx to get me a refund of over $1000 for a large book shipment that arrived late with some inventory damage. They also frankly admitted when a software glitch led to international shipments costing above our agreed rate and refunded the difference on the affected orders.
Everyone there I've dealt with has been extremely polite, friendly, and helpful. When we publish a second run, I will absolutely stay with Acutrack.

07/02/2024

Kimberly Remedies

5.00/5.00

"My account rep is super helpful"

My account rep is super helpful! So excited to have book fulfillment on autopilot!

18/01/2024

PJRW

5.00/5.00

"Acutrack keeps me in the loop!"

Acutrack keeps me in the loop. Sindhuja calls regularly and includes others who can provide needed information (Pete A.) and was also very helpful. Anyone I have talked to has encouraged me to call with any questions. It is great to have a human to talk to!

09/01/2024

Rene' Thurston

5.00/5.00

"Acutrack is THE BEST!"

Raj, Manmath and everyone at Acutrack is extremely helpful, responds in a timely manner and always strives to make sure everything is running smoothly. We couldn't be more pleased with the service and printing we have received so far. Don't hesitate to use Acutrack for your printing and shipping needs - they won't let you down!

09/01/2024

JOHN FELTON

5.00/5.00

"Acutrack has been very helpful in…"

Acutrack has been very helpful in getting the order fulfillment side of my book publishing up and running. I look forward to continued great support into the future.

01/01/2024

Justin Ross

5.00/5.00

"Excellent experience"

Excellent experience

The customer support with Acutrack is outstanding. They respond quickly, they offer solutions and ideas. I will be using them again in the future for other print-and-ship projects.

29/12/2023

Lana Carstairs

5.00/5.00

"Great customer service and problem…"

Great customer service and problem solvers.

We looked at a ton of other printers, very happy we went with Acutrack. We had a few hiccups which slowed our projects down and Acutrack found solutions quickly to keep us on schedule.

11/12/2023

Jevon Quirk

5.00/5.00

"Best in the business"

Our transition to Acutrack was incredibly smooth. Their tech knowledge and the team they have built is unrivaled. What helped us the most and made our decision in choosing Acutrack was their automation. They've saved countless hours of work every week with automated orders and shipping. Providing multiple shipping options to suit your needs, and varied products.

06/12/2023

Special Tactics

5.00/5.00

"The most professional company i know"

Acutrack is the most professional company I have the privilege of dealing with as a small-business owner. We would literally not still be in business without the unwavering and selfless support of Raj and the Acutrack team!

25/11/2023
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