"Not sure there was value for money with this transaction"

There were a lot of wasps in the bedroom. There were wasps coming in and out of a Gym bag, which was a concern to me. The company representative came mid afternoon spent approximately 15 mins inside and outside the property and told me that the wasps had flown in through an open window because the bedroom light was on at about 6am, just as daylight was breaking. The nest must be in a neighbouring house… which is fair enough. The bag I was concerned about with the wasps in, he didn’t inspect but told me there won’t be a nest in there but I could take it outside if I wanted to!
For the cost involved £130, which I was happy to pay, the representative showed very little concern or interest and I was left feeling disgruntled by his attitude.
The following week my daughter in London had a similar situation with sleepy wasps coming through the chimney of their home. A company came out told them the nest was probably in the adjoining neighbours house and the wasps were dying because of the time of yr, he didn’t charge them because there was no nest in their house and there was nothing more he could do!!

"It was just a waste of money on this…"

It was just a waste of money on this company. We reacted with out proper due diligence and ended up paying £300 for the call out for rhodent infestation in one of our rental property. The person who attended did nothing except left 3 rat traps which didn’t do anything. There were big hole near the kitchen which we had to close it ourselves. We also had to call metal worker to put cover up the entry point for the rhodent in the front of the house. £300 for 3 rat trap without doing any survey or closing the entry sites didn’t make any sense! There are plenty of company who charges half the amount of that money for the same work! Nothing valuable for the money paid. We could easily buy rat trap from Screwfix for £50 and have done it ourselves what they did! There were no real professional advice or work for the amount of money. Stay away from this sort of company. Would not use this company for future needs.

"Good job well done"

Fast, helpful, informative and effective for a reasonable price

"These guys don’t give up! Excellent"

These guys don’t give up until the job is done. All staff polite and considerate to the property. I had a wasp problem in a rather large detached home. They brought in a cherry picker, 2 man, and dealt with the problem as promised. They explain what they’re doing as they go. Special credit to Josh, who didn’t put a foot wrong. Very friendly chaps unless you happen to be a wasp.
I’m happy to recommend them. Excellent all round.

"We had a wasps nest problem so I…"

We had a wasps nest problem so I scrolled internet and this firm came up saying they could come out same day after entering my postcode. They said they were in the area and could come, then they said they couldnt come today after all but could come tomorrow between 8 & 6 o clock. When the gentleman arrived, who was a very nice chap, he said it couldnt be done as it was raining and this would wet the treatment powder, although the wasps nest was in the roof space. We were going away the next day and were unable to make another appointment. We received several emails asking us to pay £144.00.After speaking to them at the office telling them the work had not been carried out they said we would have to pay a £60.00 fee. I was not happy as it was not my fault it was raining and surely they should check the weather forecast for the area before coming out to carry out the work. I couldnt see why I should pay and tried to argue my case but they still kept sending emails requesting payment. I eventually reluctantly paid the £60.00 but will not use this firm again nor advise others to do so.

"Could not fault"

Quick response time
Turned up on time
Job dealt with quickly and efficiently
Operator extremely polite and pleassnt

"Done quickly and in a reliable manner"

Done quickly and in a reliable manner

"Excellent service"

Excellent service, prompt & successful

"Swift and efficient"

Swift and efficient, although pricey

"you came when you said you would"

you came when you said you would. you took 5 minuits and all wasps were gone!!