"Communication is good and transportation is fast"

Communication is good and transportation is fast. My partner loves this faucet and will buy it again in the future.

"Very Happy With LED Waterfall Faucet!"

So happy with my wall mounted LED waterfall faucet! It is absolutely beautiful and works wonderfully! The unit came with the mixer valve and the hand held shower wand really sprays as it was still turned on when I didn't realize it. Lol. The company delivered exactly as they said they would.

"Perfect item with extremely fast…"

Perfect item with extremely fast shipping!

"Super cool faucet"

Super cool faucet. High quality.

"I placed my order on June 8"

I placed my order on June 8, 2023 for almost $400. I waited and waited. When I checked tracking information, it stated label created but never shipped. After about a month,I contacted via chat with customer service. They stated FED X is trying to contact me for delivery and to go to local FEDX and to see whats wrong. I did. They told me the same thing i knew. Label created and not shipped. Our conversation went back and forth and i decided to call my bank an refuse charges and I told them that. "Hold on, Hold on!' they said. let me check on it. Today July 10, I received a message with new tracking number and they stated it should be within a week. I messaged them back and gave them until the 15th for my merchandise. I will never use this company again.

"wrong parts were shipped"

wrong parts were shipped. So after installing the shower head rod leaked because we can't tighten it enough due to it being wrong part. We tried to call the support line. Never can get through or no one answers.
Used the chat service and when after numerous attempts when finally someone got back to me to provide pictures of the incorrect parts they have not replied on sending the correct ones. It's been weeks of me trying to resolve this situation and has been worst purchasing experience I have ever had!

It’s now July 10 2023. After numerous attempts to phone them with no luck. Most of the time line is busy or just rings. Emailed them numerous times as requested by them and providing the information and pictures requested. Still no response or resolution. I have a shower head that does not match or work with the rest of it. Do not buy from them. Looking at cost to remove and replace in the range of $2000.00.

"Great, a perfect shopping"

Great, a perfect shopping

"Ordered Black Matte Faucet and Never…"

Ordered Black Matte Faucet and Never Arrived. My wife is very very upset as you could Imagine. Was For Her Birthday

"My wife loves this shower!"

My wife loves this shower! Make bath time really exciting and fun!

"Perfect service"

Perfect service, best price across the country, free shipping sent the same day. From start to finish. Great company and I would highly recommend it to anyone.