"I was very impressed with my ability to…"

I was very impressed with my ability to find exactly what I needed.

"Easy to use Website once you figure out…"

Easy to use Website once you figure out some of the basics. I needed a custom sign and had to have one of my co-workers show me how to make a custom sign but once I got the basics it is easy to use. Although, I did email for a custom sign and did not get a response so I am not happy with the speed of the response to an email. I expect better customer service response.

"First impressions of the company are not a solid or pleasant experience."

First time ordered from this company. Website is not setup correctly. Asks for shipping address then billing address, then changes shipping address to the billing address (another state). Called to find out why new customer discount did not apply, apparently the "Agent Code" is where you are to put the discount code. Those two different names do not mean the same thing, so I did not get my discount. Requested that the order be cancelled, so that I could re-order correctly and receive my items in the correct state. I have not yet received a cancellation notice, and it has been over an hour already. There seems to be no way of cancelling on the website.
First impressions of the company are not a solid or pleasant experience.

"Very easy to order and had exactly what…"

Very easy to order and had exactly what I wanted

"Everything was clear"

Everything was clear, easy and efficient! Until it came to the end, the order said
it was "Completed" but it kept buffering.

"Easy ordering and good follow-up."

Easy ordering and good follow-up.

"Website is user friendly and great…"

Website is user friendly and great service.

Autumn was great on correcting my shipping address immediately.

"Payment wasn't as smooth as it could be!"

Payment wasn't as smooth as it could be!

"Easy to use"

The website and checkout process were very easy to use. I had no trouble ordering what I needed.

"GOOD SELECTION OF SIGNS WITH OPTIONS OF…"

GOOD SELECTION OF SIGNS WITH OPTIONS OF SIGN MATERIAL AND COUSTOM PRINTING