"I will chose housinghand agin next year!!"

Everything was fast and easy to sort thanks to the good stuff team.

"Housing Hand and more particularly Dani…"

Housing Hand and more particularly Dani have been extremely helpful and patient.
They have had the patience to stand my thousand calls with thousand questions.
They are great and supportive.
I could not recommend more!

"Great communication"

Great communication, replies are prompt. Very helpful in every aspect of my renewal from letting me know what was left to upload to a simple email confirming everything has gone through.

"Simple, Quick, and Affordable"

The support staff was very helpful, the application process was quick, and the monthly payment setup is very convenient for international students. The only issue was in experiencing a technical issue with their site in which I had to email information rather than enter it into the online application.

"Excellent customer service "

Nuno Santos has been amazing every time we have been in contact, the most helpful and informative anyone could be.

"Dani was incredibly helpful."

Dani was incredibly helpful and responsive throughout our interactions. She addressed all my queries promptly and went above and beyond to ensure I have a smooth experience with HousingHand . Her professionalism and efficiency made the process smooth and stress-free.

"Dani Smith was an outstanding employee"

Dani Smith was an outstanding employee, she was incredibly helpful to me.

"Polite, Patient, and Supportive"

They were wonderful. They were patient and didn't make me rush when I was having trouble.

"Great option for international students…"

Great option for international students who need a UK based guarantor. Filling out the application online was simple enough (personal info, co-signor verification, proof of studies, etc.) however communication with the property landlord could be clearer and streamlined--making it clearer best way to contact (email or phone) and describing next steps. There was a lot of needing to manage connecting the landlord with the account manager or contract office. I think a project manager might be helpful for HH's different teams. Also the final agreement process needs more transparency--who signs what, what is required vs. optional (for example, HH has their own agreement template they provided at the very end before their signatory, but the landlord already wrote up an agreement and got signatures from the beginning so this would add more work---this should be explained early in the process). Project management could have saved HH's staff time and prevented miscommunication/redoing work.

"Dani was super helpful and always…"

Dani was super helpful and always contacted me to see if I needed any support with the interview and how things were moving along. I really appreciated everything!