Tithe.ly Church Giving & Engagement Platform

Electronics & Technology
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783 reviews
Overall Rating
Customer Reviews about

Tithe.ly Church Giving & Engagement Platform

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Thomas Campbell

5.00/5.00

"Disregard the 1 Star reviews - This is a great platform with great service."

Disregard the 1 star reviews as they are not legitimate clients/customers of this organization - This is a great platform with great service.

08/07/2023

Paul

5.00/5.00

"Recent 1-star-ers knew what they were getting into"

Tithe.ly ran a low-key merch promotion that was shared without their knowledge on a large Australian bargain community. Consequently it was abused to the fullest, with mention of some users even creating multiple accounts to double-dip. The result was thousands of orders at the cost of $0 to bargain hunters.

Rep Justin has been super responsive on the site, and gone through all the right steps to explain the honest mistake. He's stayed respectful in spite of the shameful behaviour of some entitled people in the comments.

Thank you Justin!

07/07/2023

Helen

1.00/5.00

"BEWARE: SCAM COMPANY"

This company will scam you and take your money. They will not send an email about your order cancellation and will keep the hard earned money you spent on purchased items!!! Beware and take your money elsewhere!

07/07/2023

Mel

1.00/5.00

"Order was cancelled"

Order was cancelled. I placed an order for a jacket and it was cancelled. I did receive order confirmation initally then it was cancelled. Do not recommend.
I have no Idea what Ozbargain was until mentioned in this review. A friend of mine provided me with the code for a free jacket to support the app we use. Not my problem others are scammers.
Once again it was cancelled without notification and it is not right having a discount code to your website and not honoring it.
Does not matter now as we will probably not use the app in the future due to the bad experience. Thanks.

07/07/2023

Len Hand

5.00/5.00

"Ignore the recent reviews"

Justin is a great rep. While there was an honest mistake with a coupon code that was shared too widely, you still did a good job handling the situation.

Ignore the recent 1-star reviews. They were trying to take advantage of an open $100 coupon with no minimum spend that circulated to one of Australia’s largest bargain sites, with thousands of orders coming out as $0. This resulted in orders being cancelled - completely understandable.

Keep up the good work!

07/07/2023

Ball Big

1.00/5.00

"Unprofessional"

I ordered some merch but they cancelled without notice. I just randomly logged in my account and saw my order was cancelled. No reason, no explanation and no communication at all. It's truly unprofessional and impolite way to treat customers.

Edited to response to Tithy:

"We replied to the email address submitted with every order (most of which were fake emails)"
Stop lying. I didn't received any email even the spam folder.

"This 1 star review is not a reflection of our products and services"

Yes,it is. It's your fault in the first place but I don't see you take any responsibility or apologies for people's inconvenience and bad experience. In stead, you just blamed people for not having your consent and ordered. It's not a good service attitude and deserves 1 star.

07/07/2023

Kris

1.00/5.00

"One star for freedom of speech"

I am totally OK when they cancelled the order. But they have asked people to remove poor reviews, which is irritating. Looks like autocrats stopping anything against them. One star for this and thank you.

06/07/2023

Your Average Joe

1.00/5.00

"Do not buy from them, they do not ship order"

They do not honor the orders, and do not refund either.

they do not honor the promotions as they advertise it for.

and then flag so many true genuine reviews for it, such as scummy behavior. - Face the reality you did not honor anything, and you falsely advertised promotions

06/07/2023

Buyer

1.00/5.00

"Canceled promo order for “fraud”"

Placed an order after seeing promo on Threads app, ordered cancelled for “unforeseen circumstances.” This was disappointing, however the reason for order cancellation was fraud?? Not particularly “Christian” of this store, considering I also partly paid, and have yet to receive a refund.

06/07/2023

Bing

1.00/5.00

"fraudulant company in the business of data collection"

they hand out a discount code and cancels the order claiming it to be a fraud.

it was their fault, not ours.

looks like fraud company in business of data mining / data collection

06/07/2023
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