"Our church only uses the basic donation…"

Our church only uses the basic donation function. It works well for people who are out of province who want to donate easily. The money goes directly into our account and I am notified of each donation. Couldn't be easier!

"I'm writing as someone who runs charity in the UK"

I'm writing as someone who runs a charity using Tithe.ly and as someone who has donated through the system.

I found it to be barely functional, buggy and frustrating from both perspectives. I tried to set up a recurring donation which failed, so I tried again which worked. Now I found I've been deducted twice. I checked my account recently and could only see one recurring payment on my account so I don't know how that happened (the website seems to be down right now so I can't double check - the page just isn't loading).

As a charity, we occasionally get messages from people saying they tried to donate but it didn't work and it makes me wonder if there are others that just gave up.

This is in the UK - maybe the system works better elsewhere, but I'll be cancelling my organisations' use of Tith.ly in the near future. It is hassle because some members might just think it is a good time to cancel their membership, but I don't want to be locked into a system I don't have faith in.

"Tithely makes giving easy for our…"

Tithely makes giving easy for our church members. It also makes it easy for me as treasurer to give them giving statements.

"Solomon was great to work with!!!"

Solomon was great to work with!!!

"Tithely Giving"

I corresponded with other pastors about online giving during the Covid lockdown. I checked it out and was amazed to find out that Tithely Giving was available with the only costs being the fees paid per transaction. There was no subscription fee for using it. Tithely Giving has worked well for us.

"Tithe.ly is an incredible convenience…"

Tithe.ly is an incredible convenience for donors!

"Very easy to setup"

Very easy to setup. Support is great if you need help.

"Easy to use, but could use some enhancements."

Easy to use, but could use some enhancements.

They definitely need to add a "Memo" option to the giving to allow donors the ability to make a notation about their donation.

"The Product is Great"

While I would prefer to speak with someone immediately, having the chat is helpful (get rid of the BOT), and the team members usually respond via email within 24 hours. Not having immediate help when there is a challenge proves troublesome.

"Tithely is very easy to use"

Tithely is very easy to use. When I have had questions, the support personnel have always been extremely helpful in answering questions and resolving the issue.