"Organized As A Formation Business Service"

The process was well organized. I also like the additional documents. The videos are also very educational. I do like your process and I would refer your service when and if it arrives. The survey of business additional needs made the communication process simple.

"I have used their service to set up my…"

I have used their service to set up my LLC and I thought everything was going fine until I saw an unknown charge on my credit card. I didn’t receive any invoice, or receipt about this charge and whenever I tried to contact their customer service, they have not once picked up the phone. I’ve called more than 15 times, left multiple messages, left emails and nothing. Anytime I try to access my account (I have to reset my password) the website tells me “my reset link is invalid”. So I basically have no way of going into the account to see what the charge was about. I am so frustrated and annoyed at their customer service, just because of this I would never recommend this to anyone.

"Long wait for LLC but overall satisfied with service"

I submitted payment to file my single member LLC on May 26, 2023. I got a confirmation on June 2 that my LLC had been filed with my state. When I didn't hear anything for a few weeks, I sent an email to BetterLegal on June 23 to ask if there were any updates. No response. I emailed again on June 26. No response again. I connected with customer service over chat and the agent followed up on June 29. He informed me that my state required filings to be submitted by mail, and BetterLegal had mailed my filing "18 days ago". So, not on June 2 as they had claimed. As of today (July 12) it has still not been filed. I am unable to get a response from anyone at BetterLegal as to what is going on. I would advise going with a different service. I asked for a partial refund as I felt misled by their advertising and they took at least an extra week to file my LLC without any sort of update given to me. I'm giving two stars since the customer service agent followed up once.

UPDATE: I’m changing my review to 4 stars after Chad’s prompt response. I appreciate his candid message, as well as his follow through - he did in fact call and leave a voicemail going into detail about what happened. Thank you Chad for following up, and fingers crossed that my LLC goes through soon.

"I was so amazed at how easy and…"

I was so amazed at how easy and seamless the whole process was. What took me months to decide to do, took a matter of minutes to actually accomplish with the help of Better Legal

"Nothing went wrong"

Nothing went wrong . I was happy with the process.

"Betterlegal was quick and efficient"

Betterlegal was quick and efficient. They did everything for me with no hassle!

"Abuela's Cuban Sandwich LLC"

Very easy fast process online.
Got my LLC and FL Tax id in just a few days.

"Fantastic experience"

Fantastic experience! I love how quickly my filing was completed and how easy it was to submit all the required information. I've been dreading this task, and BetterLegal made it so simple. The price was also comparable to other services and, in some cases, even more affordable.

"Great job navigating the process"

Great job navigating the process

"Happy Business Owner of Taylor Made Athletics"

Your site was well explained and easy to follow. The turnaround was amazing, I received confirmation that my LLC was formed in 3 hours!!!