"As a first-time business owner"

As a first-time business owner, I've never seen a system more user-friendly and educational. I can't wait to do this again because it was painless and very easy.

"My order was processed in a very timely…"

My order was processed in a very timely manner and any additionally required information was asked for immediately.

"I've used BetterLegal before and now again"

I've used BetterLegal and the past, and as always they were fast, accurate, and responsive, and all at a competitive fee. If the need should arise again, I'll reach out to them again.

"Service was fast and simple"

Service was fast and simple, and they delivered upon everything promised. Second time using the service, and was impressed both times.

"Responsive and Seamless Experience"

The BetterLegal team was very responsive, they emailed me promptly and called me for clarifications.
The entire process was very seamless, all I had to do was provide the information they needed.
I am very happy with their support- Highly recommend them!

"No documents 20 business days after filing"

I used BetterLegal for the first time to file for an LLC in Delaware. At the time of filing they promised a return time of 3 business days. At the time of this review, they currently still say you will receive your documents within 3 business days of filing.

It has been 20 business days since I filed and I have still not received my documents. I do know BetterLegal at least filed with the state, which is why I'm giving 2 stars, but they have not been able to deliver on their promise of 3 days.

I will need to pay for a different agent now since I don't think I will ever receive my documents.

Very disappointed.

"Timely responses and prompt delivery of…"

Timely responses and prompt delivery of documents made this company a go to for my needs from this point o

"BetterLegal provided me with a great service"

BetterLegal provided me with the opportunity to form my business in a timely manner at an affordable price. They asked questions that other similar companies didn’t. BetterLegal also provided other business resources pertinent to running a company.

"Great experience"

Great experience. Still waiting for banking agreement though.

"Fraudulent Business Tactics"

The company screwed up my filing type which prompted me to reach out to customer service (basically non-existent). After several days, I finally received a response and they corrected the mistake. Their website advertises a 3 business day turnaround for filings in Delaware. It took 7 business days to complete my filing and I have yet to receive any business documents or receive login information regarding my business for BetterLegal's site. I have called, emailed, and used the chat feature on their website with absolutely no luck in getting anyone to respond. They did not honor their turnaround time and now I can't get a response from anyone. This is frustrating considering I have a business to run with no legal structure or documents for my business. I am being held hostage by BetterLegal and 100% will never pay for any service from them ever again. I highly advise any other to do the same!