"FRAUD ALERT"

FRAUD ALERT. As of March 29, 2021, their webstore is either defunct or fraudulent.

My order invoice had a logo, name, and address of a different company. Four days later, my order was still "Processing". Their phone number never answered and the voicemail box was full. And the customer support email address posted on their website doesn't exist anymore.

On a hunch, I reached out to the manufacturer of the piece of equipment I ordered. They confirmed Zorro has not placed any orders in well over a year.

That said, their webstore is still up. It still lets you make an account and enter personal information. It still accepts orders and payment. And though I alerted PayPal and filed a claim, it may be a while until their account gets revoked.

"I have been beyond happy with Zorro's…"

I have been beyond happy with Zorro's products and customer service. We had our first keyboard damaged in a move, and they were able to email me our old receipt for our claim. When it came time to replace the keyboard, I was able to chat online with someone who helped me make the best choice on our replacement.

"great prices, fast shipping, order arrived as expected!"

great prices, fast shipping, order arrived as expected! thanks!

"These guys really took care of me after…"

These guys really took care of me after other sellers wouldn’t. Upgraded model when they were out of stock on the old. Great to work with. I don’t give fives ever. Only issue was I had to run it through their internet channel and I couldn’t use multiple forms of payment. Other than that very happy.

"Honest and Trust worthy--Customer…"

Honest and Trust worthy--Customer Service quickly resolved problem regarding shipping error I made--thx----jim

"Great experience"

Great experience! the first time i ordered from these guys,item arrived in time,was shipped the same day i placed the order.looking forward to get my toys from them.

"Quality & Trust"

Quality product from a dealer I know I can trust. Thanks Zorro Sounds

"I found your advertisement for the …"

I found your picture advertisement for the Yamaha RDP0F5RD Rydeen Drum Kit in Hot Red Item# RDP0F5RD extremely deceptive. When I ordered the set I assumed the picture represented the product I was receiving, I was wrong. Although I paid the additional 459.98 for the Sabian 45002X-14 Cymbal Variety Package Item# 45002X-14 and Yamaha 600 Series HW-680 Single Braced Drums Hardware Set (5 Piece) Item# HW-680 to complete the set. I spoke to one of your representatives and even he agreed.

"Hohner Compadre"

I purchased a Hohner Compadre accordion. The shipment was on time and the instrument was in great condition, it sounds and looks amazing! The price was very reasonable as well.

"I place my order and in less than a …"

I place my order and in less than a week it was received. Fast as expected. Great guys. Thank you