"Five Stars"

I had a great experience using Gold Standard Moving and Storage.

"Simply Amazing service!"

I highly recommend using this service.They are reasonable and dependable.Hat's off to all the employee's that made my move easy!

"Best in the industry"

Best in the industry

"Gold Standard Moving is amazing!!!"

I must say Gold Standard Moving and Storage is a very reliable and trustworthy company to go through if you are in the process of moving out of your home or apartment. This guys rock! I would definitely give them a 5/5 star rating!!!

"This is the best moving company I've…"

This is the best moving company I've ever hired. They're fast and everything was done right. I would give them 6 Stars if I could. You guys rock!!

"MISLEADING BUSINESS PRACTICES."

MISLEADING BUSINESS PRACTICES.
I signed a binding estimate with Gold Standard and paid a $1300 deposit for my move four months in advanced. One month later I had to cancel my move and was outside of the 10 day refund period for my deposit. I was told that upper management can approve refunds outside of this period and given the contact information for upper management. 3 weeks passed and despite sending several emails and making phone calls no one from Gold Standard ever reached out to me to discuss my refund. After more than 3 weeks I received a reply to my email with an assurance that someone from upper management would contact me by the end of the following day. No one ever contacted me. Additionally, the email I received was signed by an employee working for/ listing the website for a company called United American Moving. Upon doing further research I realized that Gold Standard and United American Moving are the same company just using two separate names. United American Moving has dozens of complaints with the department of transportation and the better business bureau. I was also told that Gold Standard had been in business for 30 years but upon further research could find no reviews/ record for the company beyond the last year.

Given I was outside the refund period, my review is not based on losing my deposit but rather the complete lack of communication and customer service Gold Standard demonstrates. Given that the company still has $1300 of my money, you would think I would be entitled to at least a response to my email. This company is operating under the name Gold Standard Moving but is the same business as a company called United American Moving with horrible reviews. Gold Standard changed their name in order to hide the dozens of bad reviews and formal complaints filed against them. DO NOT USE THIS COMPANY.

"Was referred to them by a friend"

Was referred to them by a friend . Honestly the smoothest moving experience

"The best moving company ive used in the…"

The best moving company ive used in the past 2 years. They are reliable, trustworthy, and affordable.

"Excellent company to work with very…"

Excellent company to work with very professional.

"This service is great"

This service is great