"Very good service"

Very good service

"Phone operator with zero etiquette"

Bad experience!! Extremely poor customer services on the phone desk @ 02074584422.

I have called at this number and the lady who attended the call has poor phone etiquettes, was loud, had attitude and was not considerate or had listen me well.
My parcel was late for over 4-5 weeks.

Delay is okay as things not always go as planned however the phone operator needs to be replaced if company wants more customers.
Not using this service due to the bad customer service over the phone !

"Used 1st time to send parcels to…"

Used 1st time to send parcels to Pakistan . Very happy received on time and all intact nothing missing.will use in future . Customer service is great

"Order 9154"

Order 9154 Item collected from my place 09th October and till today 30th Jan 2025 not delivered. when I called the number 02074584422 answer is delayed due to some random reasons when asked for evidence for those Randoms reason no reply told to email. when I said as per tracking its showing with local courier but its showing since last 3 days no update I was told to call them myself when I question why should I call them I paid the service to you you should chase it up. rude and unprofessional staff and misleading

"Unprofessional customer service, stolen goods and delayed delivery "

Unprofessional customer service, Stolen Items and Delayed Delivery
I had the worst and horrible experience with this delivery service. We sent the items on the 10th October and still chasing it up for update. First delivery was late then valuable stuff were missing when it arrived.

Every time I tried to contact their customer service, I had a rude attitude from their admin team and felt like they are accusing us for sending valuable item with them. If that was the case why they didnot mention anything on pick up . Their attitude
was that they are only responsible to send , if it doesnot arrive on the other side they are not responsible . This level of negligence and unprofessionalism is unacceptable.

I would never recommend their service to anyone!

Such a professional Reply from 😡why these people are allowed to operate
pak cargo

Hi Nazia
Sorry to hear that you got your 4 bags and your half stuff was inside also you guys never mentions it’s new stuff and it was not insurance or anything we are just expecting old clothes and Chaneged £1.25 per kg no insurance people are sending used clothes which are not wearables anymore in uk so they send to poor people we have sent you 4 bags your staff was inside as you guys told now
In Pakistan custom has right to check the anyone bags ,sacks or suitcases etc they are legalised in their jobs we can not stop and we are sorry if you lost your some of the items
We can not do any further on more on it but if you really want to to speak about it as we have given to you or Pakistan team contact details you guys directly deal with them we cannot do anything because we don’t have

Thanks

"Best cargo Service UK to Pakistan…"

Best cargo Service UK to Pakistan customer service are amazing and helpful thank you 🙏

"I’ve been using this for quite some…"

I’ve been using this for quite some time now this service, and it’s always kept the great fast delivery and care for my parcels. Very reliable and I highly recommend. The customer service from the staff are always respectful and well mannered.

"Extremely Poor Delivery Service - Lost Items and Delayed Delivery"

I had the worst experience with this delivery service. I sent my delivery on 23rd April 2024, but it wasn’t delivered until November, and even then, two of my bags were missing. The remaining two bags were eventually delivered in December, but they arrived with a lot of valuable items missing.

Every time I tried to contact their customer service, either no one responded, or when they did, I was given vague excuses like “it will be delivered soon” or told to “file a claim.” This level of negligence and unprofessionalism is unacceptable.

Think a hundred times before trusting them with your delivery – I would never recommend their service to anyone!

"Reliable and Trustworthy "

I have been using Pak Cargo Services UK for over 10 years to send cargo to Pakistan, and I can confidently say they are one of the best in the business. Their reliability and professionalism are unmatched. Communication with their team is always smooth and straightforward, ensuring that every step of the process is clear.

Their prices are competitive, offering great value for the quality of service provided. The pick-up process is hassle-free, which makes the experience even more convenient.

I highly recommend Pak Cargo Services UK to anyone looking for a dependable and efficient cargo service. I will definitely continue using their services in the future.

"Excellent service"

Excellent service
Will recommend to use it.
Cheap and fast way to send our stuff.
I had really good experience, customer service was amazing.