"Beautiful oak barrel"

We ordered a 55 gallon oak water butt barrel with accessories on Monday. We were pleasantly surprised to receive notification it was being delivered on the Thursday.
Beautiful quality barrel with accessories and a fabulous aroma of red wine.
We are so pleased with our barrel and would happily recommend this company and its barrels. Great customer service too.

"PERFECT"

Perfect 50 litre chestnut barrel and 18 inch engraved Oak chopping board, better than expectations, look fantastic. No issues at all. Delivery as expected. First time customer with Celtic timber but would definitely recommend.

"I was very disappointed by Celtic…"

I was very disappointed by Celtic Timber when I tried to order some timber sections in 2020. When I placed the order at the end of June. I was expecting to receive the sections from your own stock or from timber you would cut yourselves.

You wrote to me on 29th June to say the order was being processed. On the 30th June you said you had finished processing the order. In July you wrote to me asking for me to review your company and comment on the order which I could not do as I had not received the order.

I then heard nothing until I contacted you later on 20th July asking for a delivery date. You replied on 21st saying the order would be delivered on Friday, which I took to be 24th July.

Nothing arrived. When we next communicated on 24th August, William said you we're returning my money but would be ensuring the order would be fulfilled. I replied saying that to simplify shipping I would accept 1.5m length rather than the 3m length ordered. You wrote on 26th August to say the order won't be fulfilled as the profilers are not responding. .

It just seems to have been a series of falsehoods. I had believed that you are a company with facilities to cut your own profiles. I believed you wanted a review because the order had been despatched. I believed you when you said the goods would be delivered on Friday. I am such a mug .....

We're all having a tough time at the moment but no need to lie it's bad enough when those in power do it. Let's not do it to each other.

"Beautiful oak beam"

I purchased a lightly worked oak beam, with the pure protective oil. The beam is very good quality and looks amazing with the oil. The customer service was excellent and delivery was very quick. I would definitely use this company again.

"Excellent grade A Hogshead barrel"

Excellent grade A Hogshead barrel. Great communication throughout the transaction.

"Good wood but poor service"

The wood quality was decent and the instructions were clear however the fixings were poor, the first turned in the wall as I was screwing it in and the second came out after without any fuss.

After this I emailed them and they refused to supply new ones with a better design - this meant I had to go and buy 50 fixings from Screwfix so I could attach it to the wall adding an unexpected 45% to the total cost. Disappointing really.

"Wine Barrel Water Butt"

Ordered a wine barrel water but a couple of months ago and have to say I am absolutely thrilled with my order. Delivery was much quicker than I anticipated. When we phoned to enquire about the missing tap, as we hadn’t realised it was coming in a separate delivery, we were given lots of hints and tips on how to care for the barrel. I have to say, so pleased with both the order and customer service we are considering another one for our new shed.

"Over the moon with our new mantle"

Over the moon with our new mantle - we ordered a 3ft beam with pure oil. It was delivered quickly and we love the quality of the oak. Will definitely be looking at the oak shelves next!

"Perfect on multiple occasions"

I have used Celtic Timber multiple times over the years & they've always provided top quality service & products!

"We've purchased over 20 pieces from…"

We've purchased over 20 pieces from Celtic timber including window sills, oak mantelpiece and bench top and every piece has been absolutely beautiful. Got further items to order yet and wouldn't purchase from anywhere else. Their quality, speed of service and helpful staff ensure our return business.
Business gem of West Wales.