"My email was answered promptly and…"

My email was answered promptly and staff friendly, professional and helpful.

"Very professional"

Very professional, calm, reassuring, patient.
A well kept and pretty outside space and peaceful indoor space for the service. Lovely and light from the ceiling glass and the flowers gave it a welcoming feel.

"understanding in time of grief"

professional, caring understanding in our time of grief.
even though there were only six of us, it was personal and special.

"Staff very thoughtful and helpecd make a…"

Staff very thoughtful and helped make a very hard time easier to cope with

"Professionalism"

Efficiency, professionalism and empathy for the occasion.

"The booking of the crematorium was made by Northcott"

The booking of the crematorium was made in good time, by my funeral director, once I had registered my husband's death. Everyone was courteous and respectful which was very important for me.

"I chose your crematorium following a…"

I chose your crematorium following a friend’s cremation there a few years ago.
The location and single chapel felt more personal than the larger city crematorium and the service and arrangements resulted in many positive comments from those attending.

"Just excellent"

Just excellent

"A Sad Time."

It was a very sad occasion for us. Which was handled with great care and sympathy by the Crematorium and funeral directors.

"What a lovely send-off for mum"

The funeral directors Luxton where so helpful, respectful and caring, and so were the Crematorium staff, especially when I picked up mum's ashes. The ceremony was conducted excellently by the celebrant, it was sad time, but was delivered with warmth, compassion and humour of mums life, Giving All the family a great and memorable day.