"Professional and quick to reply"

Gina had made this experience so easy from the word go. Very professional and quick to answer our queries. Thank you Gina :)

"Helen was just amazing!"

Helen was just amazing!! Moving house is such a stressful time, but having Helen there to support us was invaluable! Helen always kept us fully aware of what was happening, even when we hit a little bump in the journey, Helen made sure we understood the process and assured us throughout, she was an absolute pleasure to work with! Thank you Helen! X

"Helen and her team were amazing they…"

Helen and her team were amazing they were quick and so helpful thank you all so much we have now in our new home

"Couldn’t of been a bigger help"

Couldn’t of been a bigger help, we bought our house , and we had the deadline before the stamp duty and Vicky Richardson and her team could not of been big help everytime we called they called spoke to solicitors and we managed to get it over the line

"Worst experience ever receive "

"The worst experience I've ever had with a company. I called multiple times, but not once did they try to call me back to discuss the issues."

"Avoid this company at all costs"

I placed an offer for a property on Monday, to receive no further communication from the company at all. I called around 5 times each day from Monday to Friday to be told every time by the receptionist that the line I want is busy and they will ask them to call back - I received no calls back whatsoever, or response to my emails.
I finally got through on Friday afternoon, to be a told a voicemail had been left that my offer was declined, I had no voicemail. I also said I would be negotiable with a higher offer if it was declined, but they did not call me. The agent said that was final offer, which I clearly told 2 agents, it was not my final offer.
I would avoid this company at all costs.

"Amber was very helpful and quick…"

Amber was very helpful and quick response. Even we had any questions, answered very quickly. We are happy with the service and finally we got our dream home. We are so happy 😊

"Julie was outstanding"

Julie was outstanding. So helpful and really made me feel like she cared about the outcome of our purchase. Quick responses and she made it all run smoothly 😊

"Helen was brilliant from start to…"

Helen was brilliant from start to finish, always on hand to answer any queries. She went over and above to ensure everything was in place and provided much needed emotional support along the way. Would highly recommend

"Very dodgy "

I booked a viewing with New Home Solutions for a property. Two days after I'd booked the viewing, the property was no longer available and had been removed from Rightmove. I called up straight away to ask what was going on. The lady on the phone told me that an offer has already been made on the property but I could still come and view it to make an offer.

The next day, I receive a text saying my viewing is cancelled and the house is sold. I find it SO bizarre that they put homes up for sale, and within 2 days, its already been sold? NO viewings were carried on the property at all. I don't understand how this is normal and this isn't the first time this has happened.

It's very unfair to put homes on the market, allow you to book a viewing, then sell the property within 2 days? Feels very odd.