"Lovely company to you on holiday"

Lovely company to you on holiday. The courier was very knowledgeable. & helpful.

"Disabled users"

I duly paid my deposit for both myself and wife. Questionnaire sent regarding my needs as a disabled person. I received a phone call telling me of all the things I. Could not have. Wheelchair had to be below a said weight and size. Which it was. Less than 20kg. Auto folding. No guarantee room with walk in shower. no consideration for ground floor, no lifts ,no guarantee assistance with luggage to rooms. Very difficult to obtain whether paths and walkways were suitable for wheelchairs. I felt like a second class user, the inference was the tour was not designed for people with walking problems. At this point it was clear that we were not high on the customer list. I digested that we should cancel our trip and seek something elsewhere . Unfortunately we lost our £ 300 deposit through not taking the tour.
Had the required information be presented in the brochure we would have not considered this trip.

"Brilliant organisation!"

Railtrail are brilliant when they organise these train themed holidays, although there’s not much time to relax! A packed itinerary through Europe visiting little known places and very good hotels. The other guests were friendly and made it a holiday to remember. Thanks Railtrail, for another fabulous time.

"Excellent and efficient booking…"

Excellent and efficient booking experience with quick phone response which is rare these days. Written confirmation received very quickly. A pleasure to deal with this company who always seem to deliver what they offer in the brochure.

"Having been on nearly 20 railtrail…"

Having been on nearly 20 railtrail tours, the group menus are lacking reasonable choice. The last at Stirling, the hotel food was mediochre in choice and cooking.
Definite info should have been advised re steep climb from station to hotel. Taxis only provided at start and finish. See new brochure has energetic dial.

"The Basque region "

It was an interesting and enjoyable holiday with a varied itinerary offering many different experiences some in southern France and others in northern Spain .
There was a train ride up into the Pyrenees with panoramic views even though it was a bit hazy.
Our base the Paradore hotel in Hondarribia was fantastic within the old town walls overlooking the harbour .

"excelent service as usual"

excelent service as usual

"Very easy to book another holiday with…"

Very easy to book another holiday with this company

"Great customer service"

Great customer service, caring tour manager, amazing experience

"The holiday was fine "

The holiday was fine but at Perth station it was very difficult to fine the way out quickly and you select a hotel as far from the station as you could and it had no lift .