"Very pleased with service and engineer"

Very pleased with service and engineer. He arrived on time, clean, neat, friendly, personable and knowledgeable. Will definitely book again. Thank you

"BOILER SERVICE"

I was extremely pleased with my service the gas service man was very polite and very thorough every thing was checked thoroughly
I will continue to have my service done by Boilers are us such a professional company

"They fitted the boiler 2 years ago"

They fitted the boiler 2 years ago have done the service on the boiler since came done the checks no mess explained the things he’d done no trouble great engineer

"My Dad recently had a new boiler…"

My Dad recently had a new boiler installed. His on the other side of 80 and his hearing is not the best. They treated him so lovely and like nothing was too much trouble. They are still helping him now, not because there is anything wrong, but he keeps forgetting what they have told him. From the ladies in the office to the guys that fitted the builder, all have be kind and nice. Thank you. Thats what you call customer service, others could earn a thing from you guys.

"Top tradesman efficient and…"

Top tradesman efficient and knowledgeable
Pleasant and sociable

"Excellent service from Boilers R Us, Welling"

We had recent issues with our Boiler and Boilers R Us been so helpful as trying to fix, engineers have been great. Peter tried to fix, then we had water flooding from it, and on a phone call Dwayne came the same day to give advice and support. And as the boiler now old he advised about best options and checked to see availability of a new boiler and engineer who was available next day. This was Ollie who was happy to come out on a Saturday. Ollie was an absolute pleasure to have in our home, contacted the day before to check time of arrival was ok, and from arrival, carried out work, updating us on everything, very professional, clean and tidy and doing everything to reassure us about the new boiler and function. Can’t praise Ollie enough. And the attention Boilers R Us team gave to our emergency.

"Annual service"

Engineer arrived bang on time and called to let us know he was on his way. He was very friendly, got on with the job and happy to answer any questions I had. Great customer service as I have got used to being provided by Boilers R Us!

"Booked an annual Boiler Service"

Booked an annual Boiler Service - we agreed a time and date and their engineer arrived within the agreed slot and was very friendly and knowledgeable.
Would highly recommend!

"Great experience, would recommend!"

We called Boilers R Us for a quote for a repair on the Monday, to say our boiler was old would be an understatement. Duane came out to offer a quote on the Friday as arranged and was very honest about the costs involved in repairing said boiler. We decided to go with a replacement as it would be more cost effective and efficient for us.

As the weather was due to drop, it was paramount the works were done as soon as possible and the girls in the office couldn’t have been more helpful about arranging an appointment for two days later, on the Sunday. Our engineer, Ollie contacted the day before to confirm he would be with us at 8:30am and arrived on the dot! He was friendly and reassured us that everything would be finished within the day. Throughout the installation our engineer was polite, tidy and cleared up as he worked, he didn’t stop! By 3pm, we had a new boiler, hot water and warm radiators!!

I couldn’t recommend this company any more highly, they’ve been a pleasure to deal with and I am confident that should we need them again, our experience will be just the same (hopefully only for a yearly service!)

"Amazing company to deal with from a…"

Amazing company to deal with from a personal point of view and company for rentals. Look after many family members to!

Always go above and beyond!

Thanks