"Great trip"

Great trip - Tom immensely helped us in our plans, he was easy to contact and ready with answers to all of our questions. He helped us to feel at ease about traveling to Canada and all of his suggestions made our trip run smoothly.

"Brilliant to Deal With"

The service and commitment from Tom Ockelton at Rocky Mountain Holidays was second to none. Friendly, helpful and always keen to answer any queries. The holiday was postponed due to Covid shutdown but rebooking was handled seamlessly.
Cannot recommend highly enough

"First Class all the way"

Waited 3 years to take our trip but it was worth it.Had the drive and rail package , which gave you the independence to go at your own pace.
RM booked us at all the famous and beautiful old Fairmont's from Calgary,Banff,Lake Louise and Jasper and we were upgraded to a suite at each hotel. The train , we were Goldleaf , was so comfortable and with the glass dome so easy to take pictures or just watch the scenery go by and our crew were professional and fun. The meals and service on the train were special.
RM does everything first class from hotels they book for you, top quality rail cars and all the staff that welcomes you and makes you just feel special.
Special shoutout to Tom Ockelton, our booking agent, who guided us through the many cancelations and postponements during the pandemic and then delivered to us such a wonderful trip.

"Trip of a lifetime"

Travelling from Scotland, my friend and I started our trip from Calgary.
When you are faced with the Rockies, you feel awe! They are huge, magnificent in their snow covered peaks and etched in your mind forever.
Brewsters’ drivers/ guides were wonderful in their history, wildlife, geology knowledge. One, Mike, stood out ensuring all people on the coach enjoyed the same experience especially when meeting with bears!
All the trips showed the best Alberta and BC have to offer: national parks, Sulfur Mountain gondola, Skywalk, Colombia icefields…What stood out was nature in its unspoilt beauty!
As for the Rocky Mountaineer train, luxury is the first term to describe it. The quality of service and professionalism was outstanding. Our team provided a commentary on special sights which was so well informed.
The train allowed us to access sights and experiences we might never had seen from roads.
Our 11 days passed far too quickly especially with all the wonderful sights we saw.
Would we recommend it? Highly as it’s one which will live with us for a long time!
We only wished we had booked the Alaska cruise to complete our memorable trip.

"Superb organisation of our trip by Tom @ RMH"

Superb organisation of our trip by Tom @ RMH, extremely helpful in helping rearrange COVID driven changes/amendments & testing in order to return to US after the trip. Great advice on where to go & what to see.
Everything about the trip surpassed our expectations. Train staff incredible and food exceptional.

"Great"

Very well organized. Great staff and service. The views were exceptional. Tom made our arrangement and followed up very diligently when there were issues.

"Rocky Mountain Holidays/Tom Ockelton"

We learned of Tom Ockelton & Rocky Mountain Holidays from watching a YouTube video a previous traveler had done. We contacted Tom and from that initial moment until we arrived home from our trip he was like having our own private concierge. He was of great assistance in planning our whole itinerary, making suggestions of what to do, what to avoid, what weather to expect, and how to make the very most of our dream trip. He listens attentively, is very responsive by email, phone, and text, and is cheerful & positive. The 2-day train excursion did not disappoint & there was breathtaking scenery, superb staff, and delicious & ample food & drinks. All hotels for our 9-day trip were very high end and gorgeous. The coach (bus) tours on many of the days hit all the highlights of the areas of Banff, Lake Louise and surrounding areas and we saw lots of wildlife (even the rare white grizzly). The trip was well structured with just the right amount of some free time as well. All in all, if this kind of a trip is on your bucket list, we HIGHLY recommend Rocky Mountain Holidays, and Tom Ockelton in particular!

"Rocky Mountaineer"

Tom at Rocky Mountain Holidays did a wonderful job of helping me book a trip to Canada. He added an extra day for us so we could enjoy Vancouver since it was our first trip to Canada. Our trip was rescheduled due to covid but Tom was great in keeping me informed of the time frame and details once the train was up and running again. The train trip itself exceeded our expectations. The train was so comfortable and relaxing. The seats are heated and recline and are very nice and roomy. The staff, Kelly and Brendon were wonderful, the food was excellent, drinks were great. Scenery was amazing! This trip was on our "bucket list" and I highly recommend it. We were celebrating a milestone birthday and an anniversary and Tom with Rocky Mountain Holidays surprised is with a cake and champagne in our room. Such a nice compliment to an already wonderful trip. If you book this trip go direct to Rocky Mountain Holidays and deal with Tom.

"Total train experience was awesome"

Total train experience was awesome. Attendants took great care of us. Hotel Colorado was great. I have & will recommend this trip.

"Best customer service you will ever receive!"

Tom from Rocky Mountain Holidays has been nothing short of amazing! Their professionalism and attention to serving your customers was outstanding! They have been nothing short of amazing, polite, professional & have gone above & beyond to help us with our travel insurance claim due to our trip being cancelled due to COVID. We are based in Australia and Tom was always available & responded swiftly to our questions. He was extremely compassionate to our situation & went above & beyond to help us.

Even when initially booking our holiday Tom was amazing & recommended things for us to do while in Canada.

I want to say a massive thank you and let you know how grateful we are for your help. I would definitely recommend (& already have) Tom to my family & friends!