"5 star"

Hi, Tom
We had a great Rocky Mountain experience back in June. The overall itinerary you booked for us was almost 5 stars!
Our first adventure was at Sonora. This was a superb place to stay, most definitely 5 Star and we would go back there for a longer stay. The Rocky Mountaineer Gold service was 5 star for food, seating, friendly staff and a memorable journey. Accommodation at Lake Louise was superb. Banff was an unusual room with a very small window and the bed was small by normal standards and compared to the other Fairmont hotels. The stay at the Palliser was excellent. We enjoyed all the tours except the transfer tour from Banff to Calgary. The highlights were the Gondola but very limited time allowed there and the helicopter ride. So much time was wasted travelling around Banff, including a 2 hour lunch break in Banff. Remember, the day before we had a full free day in Banff so most of the guests had spent much time in and around Banff. We would have preferred to have arrived in Calgary earlier. For those guests ending their tour in Calgary, they had very little time to enjoy the City.
Finally your customer service, Tom, was top class and we would book again with you. Not sure how we would have a better holiday. Apart from revisiting Sonora, we would want to enjoy a different itinerary. Maybe you can come up with some ideas?
Regards
Keith & Angela Brooks

"Excellent in every respect"

Rocky Mountain Holidays organized a trip for 5 of us on the Rocky Mountaineer in the Gold Leaf class of service. The trip could not have been better organized. After the 2-day trip on the train from Vancouver to Jasper we stayed in Fairmont Hotels in Jasper, Lake Louise and Banff. Thanks to what is clearly an excellent working relationship between Fairmont Hotels and Rocky Mountain Holidays, we received upgraded rooms in each location.

All 5 of us were totally satisfied with the superbly high level of service we received from Rocky Mountain Holidays and would not hesitate to use them again.

"We did the circle route with sonora…"

We did the circle route with sonora resort, 

What can I say regards the scenery, Awesome, Fantastic, Stunning, words and photo's can never do justice to what you see.

As for the train, well we have never experienced anything like it. The whole experience is just so special from the moment you arrive at the station to the departure. The train itself is so comfortable.  I have a bad back and can't normally sit for too long in one position, but I had no problem at all whilst on this trip.
 
The staff were all fantastic, the level of attention to detail and the general friendly atmosphere they create is second to none. Everybody worked really hard and looked like they were enjoying every minute of it (That's the mark of true professionals).

As for Sonora, what to say about Sonora? Well as above pretty much sums it up. The place itself is just stunning, Wow.  We couldn't have been better looked after, they were so friendly, helpful and so efficient. 

We would like to thank everyone involved in our holiday, who went out of their way to make it a very special time for us. Special thanks go to the catering and restaurant staff who made special efforts to ensure that I had the specific diet I needed to cope with my allergies both at Sonora resort and on the Rocky Mountaineer.

We were so pleased and impressed to have great service like that. Brilliant.

As for our experience of Canada in general, we found it to be the most open and friendly country we have been to, and of course the scenery is just stunning, even in the city and around Vancouver (we are generally not city people but we enjoyed our time in Vancouver).

The whole experience overall was just fantastic. Would we recommend it to anyone else? Absolutely Yes, without hesitation.

"Amazing Rockies"

We had a wonderful 2 days on the Rocky Mountaineer during our trip to Canada. Tom @ Rocky Mountain Holidays helped us get just the right trip for us and dealt with the booking once we had confirmed what we were looking for. We will be going back to Canada some day and wouldn’t hesitate to use Rocky Mountain Holidays again.

"I can't thank Rocky Mountain Holidays…"

I can't thank Rocky Mountain Holidays and our consultant Tom Ockleton enough for the awesome self drive and Rocky Mountaineer Train itinerary they put together for us. A truly memorable 5 star holiday staying at beautiful hotels with a number of great excursions included. We'll be back and definitely using rockymountainholidays.com

"Only place to go to arrange a holiday out west"

Tom at Rocky Mountain Holidays did a wonderful job in arranging our Rocky Mountaineer saga. His suggestions and itinerary were perfect. And he is so great to do business with. Highly recommended.

"A brilliant holiday"

I recently returned to Scotland from an amazing and memorable trip to Vancouver and the Rocky Mountains on the Rocky Mountaineer with Rocky Mountain Holidays. Over many years of long haul holidays, I have never experienced such perfect planning, organisation and attention to detail - everything ran smoothly and according to the detailed itinerary. The entire round trip from Vancouver to Vancouver was well coordinated with the different suppliers, including the train company, hotels in seven locations, Brewster Sightseeing, transportation, porterage and luggage delivery. Effective communication, pre-trip and on-tour, ensured that no holiday time was wasted due to breakdowns in the process.

All hotels selected exceeded expectations, especially when described as ‘moderate’, in particular the Wingate by Wyndham in Kamloops where the bedroom accommodation merited 5*. It was a joy to stay in the Fairmont Chateau Lake Louise and the Four Seasons in Whistler.

The tour booking was facilitated by timely personalised service and ease of communication. My point of contact, Tom Ockleton, could not have been more helpful - and patient - in dealing with my questions, resulting in a trip which met my needs and special requests.

Given the trip duration (14 nights) and the bespoke itinerary, the package - including attractive bonuses - represented very good value for money, and was competitively priced in comparison with other operators offering similar itineraries. Rocky Mountain Holidays is now my first choice of tour operator for a customised vacation in the region due to their professionalism.

Thank you Rocky Mountain Holidays for a wonderful holiday experience in Canada.