"Could not be more disappointed"

Could not be more disappointed. purchased a car (£20k) and have been unable to use it since (almost 2 weeks). now Cargiant will not pay to resolve the issues.
When driving home from Cargiant 2 warning alarms were activated. One for oil temp the other tyre pressure. Cargiant were initially responsive and advised we have the car checked by Kwikfit. They diagnosed the oil temp issue as "normal" and they reset it however the tyre pressure was due to an old puncture fix not being sufficient and would need to be replaced.
After a week of trying to get Cargiant to respond and agree the work they finally stated we had to return to Kwikfit for a new diagnotic test because the old one was now out of date. Having received the updated results (same results) Cargiant advised they didn't have any record on their system of our car having an issue and did not know why they had received a report.
After finally resolving their admin issues, despite UK safety guidelines stating tyres should be replaced in pairs, they would only replace one tyre. We accepted we'd have to pay for the second one (though were not pleased with this). Cargiant would also only pay for the cheapest tyre on the market and we would have to upgrade this ourselves (not pleased we would need to also fund part of the broken tyre replacement). Having tried to do this we now have to actually pay for the entire thing ourselves because there is no means to just pay the difference, Cargiant have said if we want better tyres we have to pay the entire thing ourselves. They will not even send us a cheque/bank transfer for the cost they would pay. So £20k on a car that has sat for nearly 2 weeks unable to be driven due to a flat tyre and now we have to pay +£500 ourselves for something that Cargiant should have picked up in their so called "thorough" checks.

"Great Customer Service"

Lovely experience with Salesman Mo!

"The sales person Koral was excellent. "

The sales person, Koral, was very helpful and explained the process with clarity and answered all our questions.

"Excellent and good"

Excellent and good

"Bumper damage and bad smell in the car "

Great service but the car had undisclosed damage and a bad smell they didn’t remove

"Smooth & Swift"

We had a smooth and swift sales purchase with Arian today, buying our Hyundia i10 . Thank you for making it this way!

"Thanks for guidance to Mr Ibrahim "

Thanks to Mr Ibrahim for helping us to get our car

"Great support from Mo "

Quick, efficient and very supportive

"Sabin good sales man"

Sabin good sales man

"Beware of the Warranty"

Beware of the Warranty – Don't buy it!

I purchased a car from Cargiant and opted for their warranty cover, thinking it would provide peace of mind. Unfortunately, when I had an issue with the car, the warranty provider refused to cover the repairs, despite the problem being something you’d expect a warranty to handle. After going through their process, it became clear that the warranty is full of exclusions and fine print that make it almost useless.

If you’re buying from Cargiant, I’d strongly recommend skipping the warranty and putting that money aside for potential repairs instead. Save yourself the frustration!