"Very disappointed "

I’ve bought 5 cars from Cargiant over the years but today I felt very cheated. After I paid & went to collect my car, I found out that the car had no log book & I needed to apply at a post office. Although I wasn’t happy that I wasn’t told prior to buying the car, I took possession of the car & headed off to the post office. When I was paying for the road tax, I was hit with a bill of £590 per year + £25 for the log book. I was gobsmacked. The car clearly said £180 per year which I was ok with. I rang Cargiant & said it was way too expensive & wanted to come back & get a cheaper car, only to be told I could not return the car as the invoice (that was sent to me by email after I made payment) said in small prints that the car might need additional payment for road tax for 5 years. I feel very conned that these two major informations were not related to me verbally. I am very disappointed with Cargiant!

"Excellent service from Ibrahim, Mihai and William"

Excellent service from Ibrahim, Mihai and William. Polite, helpful and experienced. Made the experience stress free and looking forward to collecting my new car!

"Excellent friendly and efficient"

Excellent friendly and efficient. Thank you

"Went to Cargiant yesterday to buy the…"

Went to Cargiant yesterday to buy the car that I liked.
The sales staff who assisted us was professional , respectful and cheerful.
The car I wanted was sold 42 minutes ago, so we asked if there is a similar one, he showed us and assisted us all throughtout the process smoothly and without any delay.

"Everyone was very helpful"

The staff was really helpful giving me a lot of information

"Giant"

Giant, is an understatement, there is a car for everybody here.

"Very easy process from start to finish."

Very easy process from start to finish.
Very pleasant salesman who helped us.

"Terrible experience."

Terrible experience.

"Great experience with William and Sabin…"

Great experience with William and Sabin at car giant today

"Postive experience "

Walked in and meet Steve who has been brilliant from start to finish. Made us feel at ease and explained everything we needed to know in full. He was happy to answer any questions and wasn’t pushy at all. Thanks Steve 🙂