NWS Motor Services
Kevin G
"Range Rover Sport 5.0 engine replacement"
Last month My Range Rover Sport 5.0 petrol Autobiography 2010 had a catastrophic engine failure and needed replacing. When you are looking at a bill in excess of £20k from Land Rover for a reconditioned engine you quickly realise you need to find a trustworthy independent provider to step in. But then who can you trust with the thick end of £10k for this engine type? I took the plunge with Nathen and NWS, I was provided with a sparkling as good as new engine delivered the next day. I had it fitted locally and now past the 2000 mile running in period, I can say the car is running better than she was before! The team have been thorough and after sales have been great to make sure I was completely satisfied. Where I hope whoever is reading this never has to experience having to change your engine, if you do need a like new engine for a Land Rover this outfit is the real deal! 30k Mike warranty for even more added peace of mind, thanks for renewing my faith in what would typically be risky transactions.
GFK
"From Denmark to UK and back during Covid"
Couldn't be more satisfied with NWS. They received the car shortly before everything shut down and they handled it very professionally. Of course we saw a huge delay in delivery but that's force majeure. That car needed a complete engine swap and is now running perfectly. These guys know what they are doing and I would not hesitate to recommend them. I sorted out the logistics myself but they were also very kind to offer to help me out with that if needed. Disregarding the pandemic it was truly a hassle free experience.
Best wishes from Denmark
G
Mr A Smith
"Great service from NWS"
Great service from NWS, Defender engine rebuild...the team at NWS were very helpful even with the daft questions and very reassuring to help us with making a huge decision!
Strongly recommend 👍
Mr G Henderson
"Simply Brilliant"
Decided to get a new engine fitted in my discovery 3 when the crankshaft failed. Contacted several so called garages with no luck, was recommended to NWS motor services in Whitchurch who were extremely helpful and efficient so its a big thanks to all the team their for the hard work and efforts much appreciated
Gordon Hunter
"Second less positive review after two years of engine use"
Having written a glowing review of my Range Rover Sport engine replacement in 2017, I feel that I need to provide more feedback in the light of experience. This may help shape others' decision on using NWS.
About five months after the engine was replaced, 4k miles later, it failed again. This is despite regular oil changes as requested by NWS. The engine was found to have almost zero oil left - a sign that something was not right even though oil had been added.
NWS offered to replace the engine at cost. March 2018.
Since then the engine has required a litre of oil every 2000 miles or so. When questioned, NWS said that this was within the margin of normal consumption. I never did manage to find any other mechanic who agreed with this opinion.
During regular servicing my local garage let me know that the engine was leaking oil from a variety of gaskets. Having spent over £15k with NWS I was not best pleased at this point.
I decided to have the engine examined by a different Land Rover engine specialist - and they have undertaken a rebuild, for the third time on this engine, at a far more moderate cost.
Their feedback so far indicate that the small turbo has failed, causing some of the oil consumption. This was changed in rebuild one, and should not have failed 30k miles later (an after market unit, not a LR part)
They reported that official Landrover gaskets had not been used - which possibly leads to the leaks.
They also report that the injectors were over-fuelling, thus causing premature wear to the engine bearings. This may or may not have been the case during the NWS rebuilds.
In summary, if you plan to use NWS, and plan to keep the vehicle, I would recommend that you insist on Land Rover parts where possible, and that you request proper injector tests before they are refitted.
Good luck
Alan
"Replacement engine for Land Rover Defender amid COVID-19"
Outstanding customer service throughout - from finding the replacement engine to its delivery in the French Alps. I couldn't have been in safer hands. And all during the international lockdown. Many thanks again to Nathan and his crew.
Tim Twist
"No action"
Seriously blew a head gasket on my S3 plus the head was cracked in several places and needed a replacement - either new or reconditioned.
Rang NWS to try and source a replacement head - they said they thought they had one and would ring me back later. Three weeks on I am wondering how long is later?
REPLY to NWS.
I would have thought that S3 to a Landrover specialist would have rung a bell as Series 3 (Landrover). Sorry not to have spelt it out in words of one syllable!
Simon Martin
"Highly Recommended - Completely Satisfied"
Have dealt with the team on a couple of occasions now to have maintenance and repairs carried out on my Discovery 4. Very professional and thorough service; particularly transparent about quotation and timely in finishing when they say they will.
Dave Barwick
"Reconditioned 2012 Evoque 2.2 SD4 Engine"
Sadly I had seized my 2012 Evoque 2.2 SD4 and replacement with a reconditioned engine was the only solution for a vehicle barely half-way through it's expected lifespan. Looking around the internet plus many e-Bay sites I was very concerned with the quality and reliability of some engine re-conditioners but happened upon NWS Motor Services via a lead on an Evoque owner site. You can imagine that the engine change-out has been seriously expensive (requiring flat-bedding the vehicle from Aberdeen and both a reconditioned turbo plus new oil cooler) but NWS Motor Services have been first-class through the whole experience. Right now, the engine is running faultlessly as the technical/motor engineering services of NWS are far superior to that I've even found with Land Rover franchised dealers. It must be said that there were some minor administration issues during the repair (mainly due to scheduling) but all were resolved quickly, professionally and fairly by NWS. I've already got the Evoque booked in for further work and will now use NWS for all future work. Hence, I've no problem recommending NWS Engine Services to any Land Rover owner.
Mr Steve Maclaughaln
"Professional"
Professional, informative, efficient, and great customer relations.
i would not hesitate in recommending NWS for any Land Rover/Range Rover issues.
Steve MacLaughlan
Woodside Beds.
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