"Just been today to pick up our Range…"

Just been today to pick up our Range Rover sport that Nws have put a brand reconditioned engine in , we travelled 3 hours from leicester by train, nws kindly picked us up from the train station , the service we received with them was brilliant from start to finish , Ashley that we dealt with today was polite , knowledgeable and his customer service was perfect , we used this garage even though it was a 3 hour trip as we went on a recommendation that they were brilliant, they didn’t disappoint either , thankyou Nws and especially Ashley for your help and kindness , claire and mark peel

"Disgusting products and extremely poor customer service"

I bought a Disco 3 from NWS 3 years ago with a rebuilt engine, it only lasted 12k miles and I had to sell it for scrap!!
When I bought it, I followed all their guidelines for running the engine in, I went back to NWS for any remedial work, I spent a small fortune with because foolishly I thought I could trust them.
How wrong I was.
The engine blew again in less than 3 years and 12k miles, I went back to them and all they could say was "THIS HAS NEVER HAPPENED BEFORE, SORRY, WE'LL FIT ANOTHER ENGINE FOR 5k". What? just to get another 3 years out of it. I sold it for scrap value or less.
I am thoroughly disgusted and profoundly disappointed at the way NWS has treated us, I do not know of any recourse other than to try and warn others of their ineptitude and disgusting customer service.
BE WARNED, BE CAREFULL.

"Competitive Pricing and Excellent Customer Service"

I found this company almost by accident, previously I had been using the main dealer to service my Discovery Sport. Over the last eighteen months I have had my car serviced and work done on the brakes here, the work has been very competitively priced with the added bonus of outstanding customer service. Many thanks to Josh, Ashley and Sam for the friendly,helpful and professional service, making coffee, dropping me home and delivering my car back and follow up calls to ensure that everything is OK. I highly recommend this company and will certainly be using them again myself

"Fantastic service from all the team"

Fantastic service from all the team, tailgate issue fixed in double quick time on my Discovery 3 plus they sorted bonnet sensor
fault!.....ps coffees pretty good too.
Make NWS your first call!
Thanks again
Mr G. Till

"Can’t fault them,amazing company great Service …"

Can’t fault them,amazing communication with the work done throughout took my sport in worried I was going to have a big job and bill 😅 I was supplied with a hire car and kept up to date with the repairs.They were really honest and give me different options on what to do with it being a small fault I had it back the same day I won’t be going anywhere else now cheers lads

"Terrible service including poor fitting"

I had a recon engine fitted in my Range Time frame was 2 months , collected my car almost 4 months later, to then drive away with a car that had a damaged prop shaft, which wasn’t currently a issue when the car got taken to them (NWS) 2 months goes past and my engine management light come back on, to then have messages ignored and then my car engine failing and seizing (2 months after) got the car recovered back to be told it would take 2:3 weeks , but in the mean time had to source myself a hire car from my own pocket , to then be told I needed a new turbo , which I have now had fitted via someone else as I didn’t want them to carry out anymore work, after having the turbo done via a Land Rover specialists they advised me the engine installed was done very poorly , in result of that I now have a issue with air escaping from my unit causing bad smell in my car and also a ticking noise to my new engine (2nd one) which has now caused me an additional cost which again I’m having to pay from my own pocket !!!

"Intermittent engine management light on Range Rover Sport."

I had been having issues with the engine management warning light coming on intermittently, sometimes many times on a journey, sometimes not at all.

I took the vehicle to several companies including main dealers but didn’t get any satisfactory explanations or technical discussions from the service advisers, other than pointing out what the fault codes were.

Spoke to NWS, and had a really sensible technical discussion with Ashley about all of the potential causes and solutions. As a result, Ashley booked it in the next day for a comprehensive diagnostic. Unfortunately, they confirmed a likely turbo failure due to sticking vanes. So, I bit the bullet and instructed them, based on Ashley’s sound advice, to replace both turbos.

They had a significant back log of work, but I had the use of a courtesy car until they completed my repair, which was achieved within the time frame advised. Excellent support and communication from Ashley from start to finish, updating me on progress; exceptional aftercare was also evident as Ashley followed up a number of times over the next two months to check all was well with my vehicle.

From my experience It is not often that you get this level of attention and care, so well done to all the team at NWS.

Based on my experience I would fully recommend them.

"Brilliant service"

Brilliant service, with very fast and professional turnaround. Thank you so much Nathan, Ash, Sam and especially the office junior / secretary who have been the upmost help. I wouldn’t hesitate to recommend and will definitely be using them again. Thank you!

"The new engine works even better then a…"

The new engine works even better then a stock new engine. So pleased and was shipped fast. I must recommend these guys. If you need a new engine, they are the one to buy from

"Land Rover 4 EGR pipe"

Before I found NWS, I spent several days trying to source a replacement egr pipe for my disco. It was on back order for 6 weeks by Jaguar Landrover. When I joined the Land Rover owners club, I saw this company on their website, and emailed them to see if they had an egr pipe. I received an immediate response from them and they had the part. I ordered it and received it the following day. This was an excellent service in particular from Josh Shipley at NWS.