"After my Range Rover Sport was serviced…"

After my Range Rover Sport was serviced by a local Stratstone Dealership in Newcastle, 3 days later the bottom end on the engine went... They denied all responsibility and wanted circa £18K to install a new engine... after experiencing the worst customer service i have ever endured i decided there was no way on this planet would i give them another penny of my money.

I googled refurbished engines and second hand engines, i came across a few horror stories of people sending their cars away and never seeing them again... it would seem there are a lot of scams going on with this kind of thing (mainly in London) anyway these stories totally put me off sending my car away so i found a local trusted 4x4 specialist in the North East... and luckily found NWS to supply the engine. although NWS wasn't the cheapest, i got the best feel for them... after all spending a large amount of cash on something like this you want to make sure it doesnt happen again, and after speaking with Sam he certainly reassured me.

The new engine has now been installed for almost 2 months and so far so good. Sam has checked in every now an again to make sure all is ok which is a nice touch!

I'd highly recommend NWS for the Supply of an engine.

I will check back in, in a few months to see how things go.

"Wonderful service"

From first the first call the staff were very helpful and courteous which put me at ease. The time taken to repair the vehicle ( Range Rover Sport Supercharger) was better than anticipated and the cost quite reasonable. Now she runs like a dream! Thanks lads for your assistance during a stressful time. Special mention to Ashley who constantly gave me updates during the process.

"Very happy!"

I had a complaint about a badly managed repair and wrote a review accordingly. On receipt of the complaint Ashley at NWS contacted me, accepted the problems I raised, apologised for the experience and agreed to restore the car completely, which they have now done - at no cost to me. A first class response and more than I had hoped for. The car is running beautifully and looks the part again too.

"a massive thank you to all the team at…"

a massive thank you to all the team at NWS Motor Services they were brilliant, my engine had ceased around a month before xmas and i had searched on google for somewhere to get it fixed, i made a call to these guys and within 10 minuets we had discussed the price and come to and agreement and the car was collected the next day, i then received the car back within two week of them having it, all completed with a years warranty. thanks guys great job

"The best in the Business by far!"

The best in the Business by far!
I was struggling to find a company who could help me with my Range Rover.. And thankfully I found NWS,Nathan and Ashley are the most helpful people I have come across.My Sport had a reconditioned engine fitted by NWS a month ago and the car has never drove so well! My car is my pride and joy and do not trust many people to work on it but I can assure you these lot are 100% trust worthy.

The two young lads in the sales office are very helpful also,seems like Nathan and Ashley are not just knowledgeable in Land Rover engines but are great managers too! Thank you again to the team there.. my car was picked up had the work carried out and dropped off in a pristine condition in the time scale they said.

One very happy customer!! Thank you again Nathan, Ashley and your team!

"BRILLIANT service from start to finish"

After being let down by 2 previous garages I had NWS recommended to me to sort out/fix my automatic (Freelander) gearbox.
The service from start to finish was outstanding. Great customer care, updated on everything that needed to be done to fix the problems and I couldn’t recommend this company more.
Thank you NWS you’ve made my Christmas!

"Great service from this company &…"

Great service from this company & highly recommended . Had a really sick Range Rover riddled with electric problems and mechanical problems within two weeks a new engine fitted !! good as new thanks to all at NWS ... ps thanks for the lovely courtesy car didn’t want to return it👍😊

"Range Rover Sport"

I have received an excellent service from NWS Motor Services, they have recently reconditioned the engine on my 2.7 Range Rover Sport. I am very pleased with the results, the car engine sounds as good as new and runs perfectly, I am at present mindfully running the engine in as instructed. Ashley and Nathan are a credit to NWS Motor Services, I had nothing other than a friendly professional service at all times. Yes it took a long time for the repairs to be carried out, however this I was informed of right from my initial inquiry, covid also playing a part and the nature of the extensive repairs being factors. Would not hesitate to use again or recommend. Thank you for your help.

"Gearbox flush"

I was experiencing problems with my automatic Freelander which had started juddering and over revving when changing gear. I rang NWS who couldn't have been more helpful. They explained what the problem could possibly be and suggested a gearbox flush. While this was carried out, I was offered a courtesy car which was a huge help. Communication was brilliant throughout and I received very courteous service. The car is now running more smoothly than it has done for a while. I would definitely use NWS again.

"I took my Dad’s 06 plate Discovery in…"

I took my Dad’s 06 plate Discovery in after being told by another garage that it needed a new gearbox. NWS suggested instead to flush the gear box and torque converter and replace new filters. They gave me a curtesy car, and turned the car around within a few days and presented me with a bill for a few hundred pounds instead of a few thousand had I have gone with the other garages recommendation. They even followed me up via phone and email afterwards to make sure the car was ok. Superb service and Ashley and Sam went way beyond levels of expectation and their knowledge of Land Rovers is exceptional! Top rated and we’ll be using them from now on for all our repairs and servicing. Thanks guys!