"Hateful"

I despise everything about these so called management company's and Csmni is no exception.
Fee's to pay into them and more fee's to leave and thats not to mention the fee you have to pay every quarter for the privilege of them to organise someone to cut the small plot of grass in your development which is serving no one but CSMNI. 90% of the fee is " management " fee, the grass cutter gets about 10% and he is still doing well out of it.
I was sent out a demanding letter for the "leaving fee" which I had already payed, which they were going to start adding a 10% interest charge on.
I then rang requesting my rebate for over payment of fee's as I had now moved house.
They agreed that I was due a rebate but keep palming me off telling me I will get a call back. I moved out on Nov 27th and its now 22nd Feb and I'm still waiting on my rebate. I wonder will I get my 10% interest on top ?

Its about time these gangsters were regulated !

"Horrible"

Has got to be the worst company I have ever dealt with. Not responding to the correct emails, calling me by a different name and chasing for money. They constantly send emails looking money for a service they physically do not provide. They are complete liars and how the company is still standing is beyond me. They need reported, avoid these people. Unfortunately they are all ready tied into our contract when we bought our property. The service from their staff is a disgrace!

"Worst in Belfast"

Interesting that they succeeded in getting their google reviews removed - not sure how they managed that. I think they should change their motto to “we’re not happy until your not happy “. Avoid, avoid, avoid

"If i could have left 0 stars i would…"

If i could have left 0 stars i would have. Unfortunately I've had CSM come chasing me lately for an imaginary end of year balancing charges off £98 saying these are for 2018 to 2019. I run my own business and if I went back to one of my customers 2-3 years later and asked them for more money, they would laugh at me. I've always paid CSM £38.38 per quarter for the last 4 years and now they want more money for doing absolutely nothing. I've also heard that some of my neighbours have never received an invoice or Bill and have lived here 2/3 & 4 years. This is an absolute disgrace and very unjust and unfair. A terrible company to deal with, who just want to rob you off your hard earned money and give very little back in return.

"Avoid at all costs"

Avoid at all costs. Helena Zalewska doesn’t answer emails ignores phone calls and emails. Very poor service and only interested taking money and keeping it. I’ve only given one star because I couldn’t give zero.

"Lovely staff!"

Not a fan of management companies in general, but I have to hand it to the csm staff, they’re very helpful! Especially Veronica... always polite and courteous on the phone and can’t do enough to help!

"Con artists who will take your money…"

Con artists who will take your money for nothing and ignore your emails and calls. Shockingly bad service.

"Robbery is an understatement!"

DO NOT believe any of those positive feebbacks they are all BS... this company is a money generating con artist who likes to overprice and make people pay forcedly...

"Worst service I have ever came across…"

Worst service I have ever came across in my life. I am being forced to pay for an awful service. Even though I pay for litter in my estate to be cleaned and I have sent photos in of the mess they have used the excuses of ‘the wind blew that there’ and ‘i find it hard to believe the litter has been there that long as it was windy’. Apparently these responses are satisfactory replies to my complaints. Just interested in collecting money and doing nothing to justify the payments. It’s theft plain and simple. Helena Zalewska was the manager I dealt with she was incredibly unhelpful and rude.

"CSM is a very professional management…"

CSM is a very professional management company. They are always helpful and look after their clients.