"I ordered the fresh large selection box…"

I ordered the fresh large selection box with chocolate orange brownie, both arrived quite quickly in the post. The chocolates are ok, I wouldn't say they're out of this world. It's a bit annoying that they have a 25 selection box but it includes alcoholic chocolate which I hate. There is a non-alcoholic alternative but that's a much smaller box. The most disappointing thing was the chocolate orange brownie was far too soft, almost like it was underbaked! I prefer slightly crunchy on the outside and soft on the inside. The orange pieces on top were very nice - mixed review :(

"Great chocolate"

I ordered 2 easter eggs on sale. Both arrived in perfect condition and were lovely. 1 honeycomb milk chocolate and 1 Dino milk chocolate egg.

I will order from here again.

"I really wish I’d read these reviews…"

I really wish I’d read these reviews before ordering online :( It also makes sense why they did not give a damp that I was going to review my terrible experience.

Order chocolate only to find they were out of date. £4.50 for 100gs of out of date chocolate… robbery.

Customer service is non existent and the attitude is disgusting. Refused to give me a refund If I sent the items back.. pretty sure that’s illegal even with sale items..

Will dispute through trusty old PayPal :)

I hope this business really gets what it deserves and closes soon.

"We’re really impressed with Chococo’s…"

We’re really impressed with Chococo’s service and the Honeycombe Easter Egg was delicious. We had an issue with delivery which wasn’t their fault, but they rectified it quickly and professionally. First Trustpilot review and it’s a definite 5 stars from me.

"Cramped, Dingy, Noisy."

A very narrow establishment with almost no space between tables. Private conversations are impossible. The staff are forever banging something, which makes the place sound more like a blacksmith's forge than a café. The loos are quite inadequate (actually there is only one), and when customers are crammed into their tables it is not unusual to see a queue of 3 or 4 women hopscotching outside the sole lavatory. The coffee is good, but the service can be very slow. I wouldn't return to eat, because there are very few savoury items, and sickly chocolates and cakes are not my thing. Very poor management and too little space makes Chococo impossible to recommend.

" Do not waste your money."

Don’t use this company! Our daughter sent us a Chococo Honeycombe Easter Egg in the post. Sadly, as many other customers have already pointed out, it was smashed to pieces when we opened the box. Totally ruined. My daughter was very upset, as these are not cheap & emailed the company, providing photos to show the damage. They have responded, basically saying tough. Does anyone know if they can just get away with providing damaged goods through the internet? Surely you should be able to trust that a purchase will be sent in a satisfactory condition, unless you have been told it is substandard when ordering. A very shoddy way to treat your customers.

"Don’t bother with a subscription!"

My daughter bought us a subscription for a chocolate assortment every month. The first box was nice but had quite a few chocolates that we would not have chosen. We’re now on our fourth monthly box and are quite disappointed. Each month, despite the menu card suggesting new flavours, we get the same, quite boring, selection with only one or two different choices. Can’t say we look forward to the box arriving in the post which is a shame!

"Ordered the oat milk Easter Shapes, very disappointed, they were expensive and very small"

Ordered the

"Seen their beautiful Easter eggs…"

Seen their beautiful Easter eggs recommended on this morning with starfish and turtles inside so order for my partner as I’m away from home for Easter. When he opened it the egg was smashed to pieces. The packaging was perfectly in tact so I’m guessing it was like that before it was posted. Disappointed since it’s a £15 egg and over a fiver for the postage.

"Very poor quality chocolate Easter…"

Very poor quality chocolate Easter eggs. Bad aftertaste
Only bought the eggs because they have been recommended on “This Morning” and others.
I bought 2 for friends and one for myself. I will have to apologise to them.