"Bad delivery service."

I paid extra for delivery in 1 to 2 days and it arrived a week later. Using Royal Mail isn't even an excuse here because the package wasn't dispatched until 2 days before it was delivered. Disappointing and misleading.

"I signed up to their newsletter and…"

I signed up to their newsletter and received a £5 voucher. When I tried to use it, I got a voucher invalid message. This in my opinion is a very dishonest way to conduct business.

"Matilda made me buy a box of chocolates."

Okay, heads up, this is going to sound so odd and very specific: After watching Matilda, I got this sudden urge to buy a box of chocolates like the ones Matilda steals from Miss Trunchbull's mansion in that little box.

My problem is that there aren't many chocolate providers in the UK that do this. What I was looking for was a box of chocolates with no plastic packaging smothering the box, and have individually handmade chocolates. Many chocolates you find in the UK are delicious but very uniform with the same design. To me, it really sucks the fun and creativity out of a box of chocolates!

Chococo manages to make beautiful chocolates, all with a unique design (just like the ones from Matilda!) They are fresh and plastic free! I'm very happy with the purchase and delivery. Thank you Chococo.

"Found something quite unique tasting"

I wanted to find a unique, hand made, awarded chocolatier that was made in the UK and provided a different type of chocolate. When I found Chococo I was immediately impressed with the uniqueness of the offered flavours and that each was handmade. The freshness is evident as the delivered chocs has a 2 week shelf life which assures freshness, quality, and premium taste. Do not put the chocs in the fridge as it will affect the taste - keep them at room temperature.
A word of advice, quite a few of the selection provided are dark chocolate and some are very strong so if you aren't into strong tasting chocolate then go with the cheaper brand (which is more mainstream but lesser volume cocoa %
Very happy with the selection and they taste amazing.

"Delicious Chocolate & Great Packaging"

I ordered some Easter treats a few weeks ago and selected them for delivery this week as I knew we wouldn’t be able to hold out! They arrived a day early (great!) and were beautifully wrapped and absolutely DELICIOUS. Some of the best chocolate we have had in a long time. Would recommend.

"There are other chocolate providers!"

Bought chocolates a few times as gifts but, from discreet later enquiries, the response overall has been "rather average" - so disappointing. I'll be going back to my (short and getting shorter) list of tried & trusted makers.

"Delicious and great customer service"

Ordered 4 items and unfortunately the large easter egg arrived damaged. Raised the concern via email and a replacement was sent out immediately and arrived 2 days later which was great.

Possibly my new favourite chocolate! Great service and product will definitely be repurchasing.

:)

"Nice chocolates, weak customer service"

Not great to substitute out the specifically valentine-themed chocolate in a valentine's box (when you make them yourself, it seems fair enough to make enough to fulfil the orders to which you've committed). No notification of this as a courtesy, either in the delivery or via email. Emailed to say I wasn't pleased, and nothing back after more than a week. Other than an instant auto-reply to say 'bear with us as we're a small team'. If you're a company that cares then that seems a poor excuse and clearly responding isn't a priority. Their chocolates taste nice but aren't cheap, and as these guys don't seem to be bothered about customer service, I'd rather spend my money elsewhere.

"Chocolates"

I have ordered from Chococo a few times now, normally for an occasion such as Christmas, Easter. I am always impressed with the chocolates and they have always been delivered quickly. I like the sea salted caramels and the milk chocolate.

"Don't eat them straight from the fridge"

Those who said that the chocolates lack flavour may have eaten them straight out of the fridge. I always leave mine at room temperature for about half an hour, and the flavours are amazing.