"Paid for express delivery and never…"

Paid for express delivery and never received my delivery.. I have emailed twice now and still no reply after two weeks.. avoid this company at all costs!!!

"great experience, received me product in 7 days"

I ordered the mixer from the Pubshop, because it is cheaper than any other websites. I didn't know a lot of people have had a bad experiences from this website. Then I start getting worried, so I contacted the company. He responds my called and chat message and told me, I will get my mixer on next Tuesday. I received my product in 7 days.

"Very poor experience - avoid!"

Having placed an order on 4th October for our school I am still waiting for the items to be delivered. I have chased repeatedly via email (as the phone number rings out with noone picking up) and Rob has told me 3 times now the items will be delivered and nothing has arrived. No courier details have ever been given and I'm really disappointed. Email responses are slow and I honestly have no confidence we're ever going to receive what we ordered for our children to use or get a refund.

"DO NOT ORDER from here!!!"

DO NOT ORDER from here!!!! conned out of hundreds of pounds phone rings out for days no answer and no reply to emails waiting in delivery for weeks with no response or help seems a total scam to me DO NOT order

"Useless. Avoid."

Purchased 2 x black barista milk jugs, 1 x silver milk jug, 1 x thermometer and 1 x cutlery basket on 18th October for delivery between 2-7 working days. Chased the order and was advised on the 26th that there was a baglog and that it would be delivered the following monday (31st October). Products finally arrived 4th November (17 days after purchasing) only to find that they had missed the 2 x black barista jugs and sent 2 stainless steel sugar bowls instead. Still awaiting shipment of the jugs, which will APPARENTLY be here this week. Poor company. Avoid.

"Terrible company"

Terrible company. Just wish we had read the reviews before making an order. Although apparently the reviews do not represent the company.
Madness to think that well over a thousand reviews are incorrect 🤔. We must all be wrong?
Yet to recieve all of our goods, when we ask the question of refunds or asking for a copy of their cancellation policy they never seem to respond to this?
Yet very quick to take your money.
It's very frustrating when there is no response to emails, so this will now progress onto the next legal stage.

"Highly Recommend"

Great Price, Great Service and Communication, swift and tracked delivery - many thanks

"Avoid, avoid, avoid.... See also Homeshop catalogue"

I actually ordered goods through their other company homeshop catalogue but the phone line they provided takes you through to the pub shop catalogue. Not that anybody ever answers the phone or bothers to respond to answer phones messages or emails.

I would avoid both companies. Their customer service is non existent and they don't send out the goods that have been purchased.
Absolute rip off merchants. Such a shame I didn't check reviews before ordering

"RIP off dont buy"

I have not recieved my item never got a email on my item so without reference no cant seem to get anywhere however it was paid on my bank card so I have proof just cant get contact with them never again they should not be trading ripping ppl off

"Order never arrives"

Order never arrives. Now I'm waiting for my refund.
Please don't buy from them. I wish I had read reviews beforehand.
No communication at all. They use a fix automated chat, with nonsense answers.
Never answer Telephone or reply messages.
They should not be allow to trade