"Easy to submit an order - Excellent customer service."

Easy to submit an order. Had the option to bring the delivery forward which I took as it arrived on the Friday morning allowing me to get on with the work over the weekend. Really well wrapped and completely damage-free. Would highly recommend.

"Top quality skirting and had a great…"

Top quality skirting and had a great experience with the staff, would highly recommend buying from these guys.

"Highly recommend - amazing service!"

I’m absolutely thrilled with the skirting boards I ordered from Skirting UK. Chelsea who I spoke with was incredibly attentive, taking the time to tailor the order exactly to my needs. The whole process was impressively quick, and the quality far exceeded my expectations. To top it off, they offer fantastic value for money. Highly recommend!

"Skirting damaged on transit and no refund …"

I have ordered bespoke skirting from this company. It first of all wasn’t delivered to me after waiting at home all day on Thursday 14 nov. We had to cancel our workmen. I called customer services who were helpful at that time, who assured me the delivery would be delayed until the Monday 18/11/24. I was at home in the Saturday and the delivery turned up, unannounced. Which I was grateful for. However the driver at DX company dumped my order at the side of the road. He was so rude, unhelpful and said all his customers had complained that day! He didn’t help me move it to my driveway. He moaned he was on his own without another person to help him. So he wouldn’t be helping me! The skirting was uncovered had been wrapped in cellophane, and was covered in foot marks, broken and covered in what looked like white paint and plaster. I realised that my order must’ve went to the wrong address and had been opened by a previous address.Thats the real reason for the delay; Then it was shipped quickly to us and delivered in a state. Unfit for purpose. I spoke to customer services who assured me I was to receive a refund on Wednesday morning. She exclaimed on the phone a full refund would be forthcoming. Just to send over images as proof of damage. I did this and was told that was fine I would receive a refund and just to keep the damaged skirting. I said fine I will dispose of it, then an hour later I got an email and text message from the admin team from a mobile. Asking me to send in more images of the damage so I sent in a video then was told to only expect a refund once the damaged skirting was uplifted. I was told the uplift would happen Friday 22/11/24. The deliver company never arrived for the skirting and my calls and emails have been ignored for my full refund. I will be writing to the financial ombudsman as I’ve been sold goods that weren’t for for purpose and have been unable to get a refund despite my continued contact, calls, emails and text messages I’ve been ignored. This I belive is because of the company policy of contacting them seven days after purchase so they can use it as an excuse not to pay my refund of £318.00. I will continue to pursue this and report this company for its failures. I would NOT RECCOMEND this company if you want your money back, or are unhappy with the good you receive like me you will be stuck with them, ignored and left financially out of pocket. In addition to behind schedule by a month on our build before Christmas! Do your home work before purchasing bespoke skirting. This company does not deliver its promise.

"Great service"

Great service, competitive prices, high quality 👌🏽

"Would definitely recommend"

Would definitely recommend; The service from Chelsea who helped me choose exactly what I wanted in line with Victorian for my vintage style home. Quality skirting boards, architrave and fast delivery. Very personal and kind professionals

Again would highly recommend

"About a half of the skirting boards…"

About a half of the skirting boards arrived broken. Very very disappointing. I did not unpacked architraves to see. Scared to check.

"Everything about this company is great"

Everything about this company is great! Very helpful and delivered exactly what I wanted! Chelsea was very helpful :) will recommend !

"Had high hopes before ordering from…"

Had high hopes before ordering from them, but the skirting boards I received had lots of dents and dings. Also looked like they been thrown around the warehouse before the primer had a chance to dry. As a result, sawdust was stuck to the paint. I had to sand lots of them before painting over. Based on my experience I cannot recommend them!

"Good product. Great customer service "

I researched a lot of companies and used trustpilot to compare finally settling on Skirting UK and I am really glad I did.

Reasonable price and the items were good quality. We went for the primed square groove skirting boards and plinths.

There were a couple of items that had some defects so I contacted Skirting UK and spoke with Chelsea who could not be more helpful. With no issues or hassle the items were replaced and dispatched. Unfortunately there was an issue with the delivery company however again on contacting Skirting UK and speaking with Chelsea this was resolved by them with zero issue or stress.

I cannot fault their customer service or indeed the products we received.