AYP Healthcare

Health & Medical
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828 reviews
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Customer Reviews about

AYP Healthcare

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Priyanka

1.00/5.00

"Order came a month late "

Got my order a month late. Outrageous

24/06/2024

Rachel Rodgers

2.00/5.00

"Giving a 2 as the products did…"

Giving a 2 as the products did eventually arrive after 2 months, although no longer needed, customer service was non existent ignored all messages I sent, would not buy from this company again.

24/06/2024

Sean Dady

1.00/5.00

"Absolutely terrible service"

Absolutely terrible service. The order took weeks and weeks to arrive. I was twice reassured that it would be with me soon. It wasn't.

24/06/2024

Jon Kennedy

1.00/5.00

"They’re ruddy useless "

They’re useless . Parcel 6 weeks late and I contacted them 3 times to cancel . Pathetic service

24/06/2024

Julie Sanderson

1.00/5.00

"Took 3 months to be delivered"

Took 3 months to be delivered

24/06/2024

Mark

1.00/5.00

"Had to wait weeks for my delivery"

Had to wait weeks for my delivery, will never buy from them again

24/06/2024

Anne Mackle

1.00/5.00

"Don't use this company "

It took 6wks for my order to arrive. Lack of communication. I will never use them again.

24/06/2024

Karin Grant

1.00/5.00

"I repeatedly chased an estimated…"

I repeatedly chased an estimated delivery date which could not be provided and then waited 3-4 months for the delivery. Unacceptable service.

24/06/2024

Naomi McCully

1.00/5.00

"3 months and still have not received my order "

Placed an order on 1 April and have still not received my order or a refund in lieu by 23 June. I have made many attempts to contact AYP and have had no responses for weeks now. Avoid this company!

23/06/2024

Jo

1.00/5.00

"Please do not order from this company.... You will be disappointed and will not recieve your order or a refund! "

I am not one to write negative reviews normally but the service I have recieved from Ayp Healthcare is shocking! I am still awaiting a response on a refund for an item I ordered at the end of February. They have zero customer service who do not answer the phone, messages on the online chat and emails. In the space of 4 almost 5 months I have recieved 2 emails about them recently changing their "system", which from what I have read on other reviews is the excuse they have been giving since 2023 if not before. I would avoid this company at all costs, unless you have money to waste and you don't actually want your good. A complaint has been made to trading standards and I await an update from them. If the company is unable to fulfil orders due to a backlog then I would suggest not letting people place any further orders until you are in a position to accept and process them. Waiting 5 months for 1 item is simply ridiculous and I for one will not be ordering from these again.

22/06/2024
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